What are the responsibilities and job description for the Customer Service Representative position at Signeekwave Architecture Studio?
About us :
Welcome to Signeekwave : Where Vision Meets Reality
At Signeekwave , we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented architects, designers, and engineers, we strive to push the boundaries of architectural design and create transformative experiences for our clients.
About job :
Join our dynamic team as a Customer Service Representative, where you will play a crucial role in delivering exceptional service and support to our valued clients. In this position, you will be the frontline ambassador for our company, responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience.
Salary Range : $18.50 - $23.00 per hour
Job : Full time
Location : Dallas, TX
Responsibilities :
- Answer customer inquiries promptly and professionally via phone, email, and chat.
- Resolve customer complaints effectively, ensuring customer satisfaction and retention.
- Document customer interactions and feedback in the company database accurately.
- Provide product / service information and troubleshoot any issues customers may encounter.
- Collaborate with team members and other departments to enhance overall service delivery.
- Identify opportunities for improving customer experience and suggest solutions to management.
Requirements
Bonus Points :
Let's create your dream career and make an impact together! Apply today.
Salary : $19 - $23
