What are the responsibilities and job description for the Data Entry Customer Service position at Signeekwave Architecture Studio?
About us :
Welcome to Signeekwave : Where Vision Meets Reality
At Signeekwave , we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented architects, designers, and engineers, we strive to push the boundaries of architectural design and create transformative experiences for our clients.
About job :
We are seeking a dedicated and detail-oriented Data Entry Customer Service professional to join our team and contribute to our mission of providing exceptional service to our clients. In this multifaceted role, you will be responsible for accurate data entry and maintaining data integrity while assisting customers with their inquiries and concerns.
Salary Range : $16.50 - $25.00 per hour
Job : Full time
Location : Philadelphia,PA
Responsibilities :
- Accurately enter customer data into the company's database within specified deadlines.
- Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
- Verify and update existing customer records to ensure data integrity and accuracy.
- Handle customer complaints and provide appropriate solutions and alternatives in a timely manner.
- Maintain a high level of product knowledge to assist customers effectively.
- Assist with generating reports and customer feedback analysis for management review.
Requirements
Bonus Points :
Let's create your dream career and make an impact together! Apply today.
Salary : $17 - $25
