What are the responsibilities and job description for the Customer Service Representative Kankakee IL position at Signode?
Benefits :
Signode offers a comprehensive benefits package to fulltime employees which includes health dental vision 401k paid time off life insurance wellness perks and more. Benefits begin the month following the hire date.
Salary : 22 $24.00 / hourly
Summary :
The Customer Service Representative role is responsible for engaging with customers on behalf of the Company. Ideal Customer Service candidates will exhibit excellent communication skills during order processing from start to finish to ensure customer satisfaction. The primary role of the Customer Service Representative is to successfully interface with customers suppliers and the sales team through effective order management and world class service.
Essential Functions :
- Take charge in customer support relations and the sales teams needs.
- Receives and processes sales orders and purchase orders daily.
- Interfaces with customers to track orders resolve challenges and expedite shipments.
- Provide a pleasant phone voice and positive attitude.
- Generates accurate bills of lading for shipments from various warehouses.
- Assists with maintaining monthly freight accrual worksheets.
- Performs accounts receivable followup and supplies weekly progress reports.
- Maintains and tracks local inventories.
- Ability to learn quickly retain information and multitask in a fastpaced environment.
- Excellent communication skills written and verbal.
- High degree of selfdiscipline and attention to detail.
- Ability to work independently and within a team environment.
Qualifications : Education :
High school diploma or equivalent.
Experience :
Functional Success Drivers : These competencies are what we require for an individual to be successful in this role.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Reasonable Accommodation Statement
To perform this job successfully the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employees ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions responsibilities skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment and the Company reserves the right to change this job description and / or assign tasks for the employee to perform as the Company may deem appropriate.
Signode Industrial Group LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status.
Remote Work : Employment Type :
Fulltime
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Vacancy : 1
Salary : $22 - $24
