What are the responsibilities and job description for the Customer Service Marketing Specialist position at Signs & Graphics?
Responsible for delivering exceptional customer service, supporting clients through both inbound and outbound calls, and meticulously recording project details while preparing orders for the production team. Guides customers to sales representatives when necessary and conducts follow-up calls on ongoing marketing initiatives. Manages lead tracking and distribution among sales team members. Takes charge of the Company’s social media presence across platforms like Facebook, Instagram, and LinkedIn. Additionally, handles general administrative responsibilities.