RISE Bilingual Training Specialist

This position is responsible for providing coordination of Spanish training programs and community outreach on awareness and intervention training education and campaigns related to human trafficking. This includes education of the public as well as targeted partnerships and training of specific community professionals, including partner organizations, medical providers, housing providers, transportation organizations, hospitality professionals, and first responders both private and public.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following:

• Coordination, scheduling, and communication with community partners and professional groups to set-up training presentations and provide applicable coverage for news or media interview requests

• Assist with training curriculum creation, preparation, revision, etc

• Responsible for all translations of materials, trainings, forms, etc

• Communicate with other SOH staff as necessary for follow-up and optimal service to community partners

• Complete all necessary records and data of services provided timely for grant reports

• This position may require after-hours and weekend duties such as RISE hotline coverage, outreach opportunities, and trainings

• May provide assistance and coverage of any other training requests needed by RISE Outreach Director or Southern Nevada Human Trafficking Task Force

• Other duties may be assigned

SUPERVISORY RESPONSIBILITIES:

None.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

Intellectual

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data;
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics.

Interpersonal

• Client and Customer Service - Manages difficult or emotional client and customer situations; Responds promptly to needs of clients, advocates, and other staff; Completes follow-ups with clients after hospital accompaniment in a timely manner.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral and Written Communication - Able to communicate and understand written materials fluently in English; Responds well to questions; Participates in meetings. Is an excellent spokesperson and representative for the organization to the community; Asks supervisors and/or other approved subject matter experts for assistance when necessary; Puts out excellent and error free written work product; Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Communicates clearly with office based advocates to assure optimum service and responsiveness to clients; Gives and welcomes feedback.

Self-Management

• Planning/Organizing - Uses time efficiently; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Dependability –Follows instructions, Responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan.
• Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' interest.

QUALIFICATIONS:

To perform this job successfully, an individual must have necessary knowledge, skills, and abilities. Must maintain and have available reliable transportation.  Individual must be able to pass a criminal background check and drug test. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Successful candidates must have a minimum of a bachelor’s degree from an accredited college in public health, education, human services, social work, criminal justice, or related field required or years of direct related experience or a combination of both.  Those selected for the position will have to complete a 50-hour advocate training and participate in continuing education activities a minimum of 3 times per year. Knowledge and experience with professional training programs, human trafficking, and/or related areas strongly preferred. Fluency in Spanish is required with an accompanying certification or accreditation in Spanish proficiency. 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, stand, and sit; reach with hands/arms and talk/hear. Must be able to lift/move items of 10 pounds regularly, up to 20 pounds occasionally, and over 20 pounds rarely.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level and lighting in the work environment is usually moderate.

Salary : $20 - $21