What are the responsibilities and job description for the Account Manager-Commercial Insurance position at Sihle Insurance Group Inc?
Description
Are you ready to make an impact at a leading insurance agency that values innovation, growth, and delivering exceptional results for clients?
At Sihle Insurance Group, we are dedicated to providing exceptional service and personalized insurance solutions that meet the unique needs of our clients. With over 51 years of experience in the industry and office locations spread throughout Florida, we’ve earned a reputation for excellence and integrity. As a business that is fully committed to remaining a family-owned and community-focused business, we pride ourselves on fostering a positive and supportive work environment, where every team member can thrive.
We’re looking for an experienced Commercial Lines Account Manager to join our team! If you're a strategic thinker with a focus on customer service and business growth, this is your chance to play a key role in driving client satisfaction and expanding our portfolio.
What You’ll Do:
- Manage and foster relationships with agency clients, carriers, and producers while ensuring high levels of satisfaction and retention.
- Provide expert advice to clients on insurance options and risk management strategies.
- Handle client inquiries, resolve issues, and ensure seamless communication throughout the account lifecycle.
- Process AOR/BOR letters, manage complex audit disputes, and renew COI/EOP templates. Gather underwriting data before renewal and present risks to markets, recommending the best options to clients. Ensure policy binding is confirmed, all documents are collected and distributed, and verify policy accuracy.
- Develop strategies for client renewals and new business, create proposals and presentations, and provide ongoing support to clients at all levels. Monitor aged receivables, handle overdue payments, and manage client claims. Prepare premium allocations for clients.
- Prepare spreadsheets and proposals, manage policy renewals, and review policy audits.
What We’re Looking For:
- High school diploma required; bachelor’s degree preferred.
- Active 2-20 Florida Property and Casualty license.
- Minimum of 2 years’ experience managing a retail book of business; 5 years insurance industry experience.
- Professional verbal and written communication skills.
- Proven ability to manage multiple accounts with strong attention to detail.
- In-depth knowledge of insurance products, markets, rating, and underwriting procedures.
- Proficiency in computer programs, including Word, Excel, and Outlook, and Applied Epic.
- Team player who thrives in a fast-paced environment.
Why Choose Sihle Insurance Group?
- Competitive Salary & Benefits: We offer a competitive salary, robust time off package, and 100% company paid medical and dental benefits along with 100% company paid life insurance!
- Flexible Work Options: Enjoy flexible work opportunities and a healthy work-life balance.
- Career Growth & Development: We believe in investing in your professional growth through ongoing training and continuing education opportunities.
- Making a Difference: Sihle Insurance Group is committed to giving back to the community and creating a positive and lasting impact. We value our clients, employees, and the communities we serve.
- Family-Owned Values: As a family-owned business, we prioritize long-term relationships and the well-being of our team. You'll be part of a culture that celebrates integrity, trust, and a commitment to excellence.
If you’re passionate about building lasting client relationships and playing a key role in the growth of a leading insurance agency, we’d love to hear from you! Apply now to join our team and elevate your career at Sihle Insurance Group!
