What are the responsibilities and job description for the Client Project Coordinator position at Sika AG?
Company Description
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.
Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.
Job Description
This individual will be responsible for the fulfillment of receiving, processing, shipping and completing customer purchase orders for Sika Roofing products and services. This position is a HIGH LEVEL customer service role that acts as an account manager / project manager to our valued customers. In addition, this individual will support the region with projects that further improve operational service to customers. This position reports to the Client Solutions Manager.
Specific Responsibilities:
- Utilizing the Sales and Distribution module of SAP. Enter and manage customer Sales Orders and Purchase Orders.
- Work closely with vendors to coordinate products for drop shipments.
- Help coordinate all materials to deliver to jobsites and help our valued customers manage their roofing projects from beginning to end.
- Monitor SAP generated back-order lists, open billing lists, scheduled picking and shipping lists, etc., to fulfill and stay ahead of customer’s orders and related needs.
- Promptly answer questions from customers and sales representatives as they arise.
- Become and remain proficient in Sika Roofing products, services and operational procedures pertaining to Sales and Distribution.
Qualifications
- High School Diploma
- Bachelors degree preferred
- 2-5 years of work experience in a similar position
- Professional demeanor: Exemplify a positive and professional attitude in the workplace, fostering a collaborative environment while maintaining a high standard of integrity, accountability, and respect in all interactions.
- Customer-centric communication: Confidently engage with customers, providing clear and empathetic communication to address inquiries, troubleshoot issues, and deliver exceptional service experiences.
- Meticulously detail-oriented: Demonstrate exceptional attention to detail in all aspects of tasks, ensuring accuracy and precision in execution.
Additional Information
Competitive Benefits: Health Insurance, 401k with company match, year-end profit-sharing bonus, paid time off, and paid holidays.
Meaningful Work: Sika products enhance our surroundings and the work every employee completes helps positively impact daily lives by making our world stronger, more durable, and more reliable – every day.
Company Culture: Sika centers work culture around entrepreneurship where individuals have the power to make decisions, learn from mistakes, and define their career.
Community Involvement: Sika Corporation takes active roles in our community and aims to support volunteer work and charitable endeavors across the United States through rebuilding and giving back.
Sustainability Initiatives: Sika is committed to sustainable development, reducing environmental impacts, and assuming social responsibility. The company supports energy efficient projects and implements numerous measures aimed to boost economic, social, and ecological sustainability.
All your information will be kept confidential according to EEO guidelines.
Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.
