Drain Install Technician - Veterans Encouraged to Apply!

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  We don't just offer jobs—we build careers. Here’s why you’ll love being part of our team:
• Industry-Leading Compensation: We believe in rewarding excellence. Our technicians earn six-figures!
• Optional On-call Rotation: Enjoy your work-life balance with optional on-call duties. If you want it, you got it! If you don't, you don't have to participate!
• New Clean Fully Stocked Truck: Drive in style with a new, clean, fully stocked truck that’s ready for any job.
• Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered.
• Paid Time Off Starting Day 1! We believe in the importance of rest and relaxation, so you start earning paid time off from your first day.
• 401(k) Plan with Company Match: Secure your future with our competitive 401(k) plan, including a generous company match.
• Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents.
• Training and Development Opportunities: We’re committed to your professional growth with training through our Service Professionals Academy and Resource Center (SPARC).
• Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you’re on track and rewarded for your hard work.

As a Sullivan Super Service Drain Cleaning Technician your responsibilities will include:

• Executing full drain replacements and sewer lining projects, ensuring compliance with industry standards.
• Performing comprehensive drain cleaning services for residential properties using industry-leading tools such as drain snakes, hydro-jetting machines, and camera inspection systems.
• Diagnosing and resolving drainage and sewer issues through detailed inspections and advanced troubleshooting techniques.
• Presenting repair and replacement options to customers, offering clear and honest recommendations.
• Maintaining accurate and detailed records of all work performed, parts used, and customer interactions using ServiceTitan.
• Collaborating with customers to educate them on preventive maintenance and proper care of their plumbing systems.
• Following all safety protocols and company procedures to ensure a safe and clean work environment.
• Keeping work vehicles clean, organized, and stocked with necessary tools and materials to efficiently handle each job.
• Staying current on industry trends and participate in ongoing training to enhance skills and expertise.

Top candidates will possess:

• At least 3 years of professional experience in drain cleaning.
• Experience with full drain replacement and sewer lining is highly preferred.
• Proficiency in using diagnostic tools and equipment, including camera inspection systems and hydro-jetting machines.
• Strong communication skills, with the ability to explain technical issues to customers clearly and professionally.
• Familiarity with ServiceTitan or similar service management software is a plus.
• Commitment to providing exceptional customer service and maintaining high-quality workmanship.
• Ability to work independently and as part of a team.
• Valid driver’s license and a clean driving record.