What are the responsibilities and job description for the Electrical Foreman position at Sila Services?
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$36 - $42 an hour
Electrical Foreman
WHO WE ARE
Norfolk Air Heating, Cooling, Plumbing and Electrical is a one-stop shop for Norfolk, Virginia Beach and Chesapeake homeowners and businesses in need of HVAC, plumbing, and electrical installation and repair. We are available 24/7, every day of the year, to perform residential plumbing and HVAC maintenance and installation, as well as electrical upgrades and rewiring for the best in home comfort.
Job Overview: We are currently seeking an experienced Electrical Foreman. There is the potential for growth into a management position based on level of performance and success as a foreman.
As the Electrical Foreman, you will have a multifaceted role, responsible for the efficient operation of our electrical service department, coordination of service projects, supervision of small-scale electrical projects, and estimating costs for small projects. You will lead a team of 2 (1 electrical apprentice and 1 experienced electrician), and ensure the timely delivery of services, projects, and client satisfaction. 70% of your day will be in the field and 30% will be in the office.
Key Responsibilities:
Lead and supervise a team of service technicians, providing guidance, training, and support.
Develop and implement service schedules, ensuring timely response to customer requests and maintenance contracts.
Review and prioritize service requests, dispatching technicians accordingly.
Monitor job progress and ensure compliance with safety regulations and quality standards.
Manage inventory of parts and equipment, ensuring availability for service projects.
Collaborate with the sales team to identify opportunities for service contract renewals and upselling.
Track and report on service department performance, including key performance indicators (KPIs).
Resolve customer complaints and issues in a professional and timely manner.
Supervise and provide guidance to electricians.
Conduct regular site visits to monitor project progress, quality, and safety compliance.
Receive and review service requests from clients, assessing the scope of work required.
Prepare and dispatch work orders to service technicians, ensuring they have all the necessary information and materials.
Maintain accurate records of service activities, including work orders, project status, and client communication.
Qualifications:
MA Journeyman or Master License preferred.
Proficiency in using Service Titan or similar service management software a plus.
Strong knowledge of electrical systems, codes, and regulations.
Excellent leadership, project management, organizational, and estimation skills.
Strong communication skills to interact with customers professionally and courteously.
Generac generator installation experience.
Familiarity with the Nexstar Service System is a plus.
Excellent problem-solving skills and the ability to diagnose technical issues accurately.
Dedication to safety, adhering to safety guidelines and promoting a safe work environment.
WHO YOU ARE
A licensed Electrician with an in-depth knowledge of Electrical systems
Develop a culture of performance excellence to encourage employment growth
Drive the Electrical department sales through training and development of the field technicians
Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting
Coach electricians on how to increase average ticket, closing rate and monthly truck revenue
Provide a constant flow of product and sales training
Promote lead generation
Monitor and control call backs and warranties
Handle all escalated customer concerns by demonstrating 100% customer satisfaction
High School Diploma or equivalent; bachelor’s degree preferred
Extensive knowledge of local codes and industry standards
Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
Ability to build business in the private sector, as well as the public sector
Background with RFIs, cost estimates (plan/spec and design/build), negotiating, material take-offs, and reading blueprints required
Ability to layout branch circuiting; to read and understand contract documents, drawings and specifications
Have an understanding of general electrical design and engineering concepts and have an overall general knowledge of electrical material costs
Positive energy and enthusiasm to drive sales and company growth
Ability to prioritize, set goals, and manage multiple tasks, handle deadlines
Pay Rate: $36 - $42 per hour plus commissions and performance-based bonuses
EEOC
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Salary : $36 - $42
