What are the responsibilities and job description for the Security Systems Technician position at Silco Fire & Security?
Job Title: Security Systems Technician
Location: Dayton, OH
Company Overview: Silco Fire & Security helps protect people and property for over 40,000 businesses throughout Ohio and its surrounding areas by maintaining, monitoring, and installing fire protection and security systems to keep customers’ facilities safe and in compliance. Silco is Ohio’s market leader and employs over 425 people with headquarters in Cincinnati and branch operations in Dayton, Columbus, Akron, and Cleveland. They have a long-standing track record of year-over-year revenue growth and have aggressive goals for the future. They are family owned and managed and are a Top Workplace Award recipient.
Position Overview: We are currently seeking a skilled and experienced Security Systems Technician to join our dynamic team. The Security Systems Technician will be responsible for installing, configuring, maintaining, and repairing security systems including CCTV, access control, intrusion detection, and other electronic security devices.
Responsibilities:
- Installation:
- Install and configure security systems including CCTV cameras, access control panels, intrusion detection sensors, and other electronic security devices, following manufacturer specifications and industry best practices.
- Programming:
- Program and customize security systems to meet the specific needs and requirements of our customers, including setting up user permissions, alarm thresholds, and notification preferences.
- Maintenance:
- Perform routine maintenance checks and inspections on security systems to ensure optimal performance and reliability, including, cleaning, testing, and replacing components as needed.
- Troubleshooting:
- Diagnose and troubleshoot issues with security systems, identifying root causes and implementing effective solutions to restore functionality and minimize downtime.
- Upgrades and Expansions:
- Assist customers with system upgrades, expansions, and enhancements, including adding new devices, integrating with the third-party systems, and implementing advanced features and functionalities.
- Customer Service:
- Provide exceptional customer service and technical support to our growing list of customers, including responding to service calls, addressing inquiries, and resolving issues in a timely and professional manner.
- Documentation:
- Maintain accurate records of installations, configurations, maintenance activities, and repairs performed on security systems, ensuring compliance with regulatory requirements and company standards.
Qualifications:
- Minimum of 2 years of experience in the installation, maintenance, and repair of security systems, including CCTV, access control, and intrusion detection systems.
- Proficiency in reading and interpreting technical drawings, schematics, and specifications.
- Excellent troubleshooting skills and the ability to diagnose and resolve complex technical issues efficiently.
- Strong attention to detail and a commitment to delivering high-quality workmanship and customer service.
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and vendors.
- Valid driver’s license and clean driving record.
Benefits:
- Health, Dental, Vision, Life Insurance
- 401K
- Professional development opportunities
If you are a dedicated professional with a passion for ensuring the highest quality in Fire Protection & Security, we invite you to apply for this exciting opportunity. Join Silco Fire & Security and contribute to our commitment to safety and excellence.
Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.
