Business Systems Product & Project Manager

Job Title: Business Systems Product & Project Manager

Location: West Valley City, Utah (On-site)Department: Information SystemsReports To: Chief Technology Officer (CTO)Employment Type: Full-time

About SilencerCo

SilencerCo is the industry leader in firearm suppressor innovation and manufacturing. We are committed to excellence through innovation, and we leverage technology throughout our business to streamline operations, improve communication, and enhance productivity.

Position Summary

SilencerCo is seeking a Business Systems Product & Project Manager to lead the planning, execution, and optimization of internal business systems that directly impact our operations. You will serve as a key liaison between stakeholders, UI/UX designers, and both in-house and external development teams.

This individual will play a critical role in system ideation, requirement gathering, wireframing, project planning, quality assurance, and overall delivery. You will help ensure these systems improve workflows, enforce process consistency, and enable better decision-making throughout the business.

While coding experience is not required, general knowledge of how software and web applications function is necessary. This is a high-impact role with visibility across the organization and reports directly to the CTO.

Key Responsibilities

• Engage stakeholders across departments to gather and validate project requirements.
• Create user stories, workflows, and simple wireframes to clearly communicate system functionality.
• Act as a project lead using agile methodologies to manage timelines, track progress, and ensure delivery.
• Proactively identify and remove blockers for the development team.
• Perform QA testing and user acceptance testing to ensure systems meet specifications and business needs.
• Work closely with UI/UX designers to ensure usability and alignment with user workflows.
• Collaborate with both internal and external development teams to ensure successful project delivery.
• Document processes and system functionality to support training and user adoption.

Example Systems You'll Help Build and Manage

• Machine Monitoring and Downtime Tracking
• Quality Management Systems (QMS)
• Sales Allocation and Territory Tools
• Internal Communication and Task Management Applications
• Custom Process Automation Systems

Qualifications

Required:

• Experience in product or project management, business systems analysis, or similar roles
• Understanding of software development life cycles, including Agile
• General technical understanding of how web applications function (HTML, APIs, data flow)
• Strong organizational skills and ability to manage multiple concurrent projects
• Excellent communication skills and the ability to collaborate cross-functionally
• Experience with quality assurance testing processes
• Ability to create and manage wireframes, flowcharts, and functional documentation

Preferred:

• Experience working with manufacturing, operations, or quality control teams
• Familiarity with tools such as Jira, Figma, Confluence, Trello, or similar
• Previous experience managing remote or external development teams
• Exposure to ERP systems or custom business applications

NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. Other duties and responsibilities may be assigned as dictated by the business needs and conditions. As an essential function of the job, good attendance is required.

Perks

We have an on-site gym, deep industry discounts, including free suppressors, monthly company BBQs, a dog friendly environment, concealed carry classes and that is just to name a few!

Benefits

• Competitive salary
• 401(K) with competitive employer match
• Medical, dental, and vision
• HSA and FSA programs
• 100% paid basic life insurance
• Paid time off, with 9 paid holidays
• Tuition Reimbursement Assistance
• Employee assistance program
• Disability
• Voluntary Products; voluntary life and AD&D, Identity theft protection, short term and long-term disability, telehealth, hospital indemnity, auto and home insurance

Culture

Though we come from all over, every member of the SilencerCo team shares a commitment to create the strongest brand in the firearms industry. We are passionate about our brand, our jobs, and our craft. We are hunters, shooters, scientists, nomads, engineers and explorers that create what others can't even dream of.

We lead the firearms suppressor industry, and work hard to find highly motivated, performance driven, innovative employees. We work hard to build an inclusive environment in which everyone, regardless of gender, race, religion, age or background, can perform at their best.

Why we do what we do

We love suppressors. We believe in saving hearing, reducing recoil, and maintaining situational awareness while shooting and hunting to create a more enjoyable experience. We ultimately question why shooting has to be loud. We never build a "me too" product. We never settle for "good enough," we strive to disrupt. We do what we do because we want better products, because we believe in the 2nd Amendment, and because we are users ' we shoot and hunt and want the best experience possible. SilencerCo enjoys the challenge of bringing products to market in a meaningful way that captures immediate market share.

All SilencerCo offers are contingent upon passing a background check.