Front Desk Staff

Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong time management skills, attention to detail, and proficiency in clerical tasks. The Front Desk Agent will also be responsible for managing phone systems.

Duties

• Greet guests warmly upon arrival and assist with the check-in process.
• Manage reservations and ensure accurate guest information is maintained.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Operate phone systems to answer calls, take messages, and provide information.
• Maintain a clean and organized front desk area.
• Perform clerical tasks such as filing, data entry, and proofreading documents.
• Collaborate with other departments to ensure guest satisfaction.
• Process payments and maintain accurate records of transactions.

Requirements

• Proven experience in customer service or front desk roles is preferred.
• Strong time management skills to prioritize tasks effectively.
• Excellent phone etiquette and communication skills.
• Basic computer literacy with the ability to learn new software quickly.
• Attention to detail for accurate data entry and proofreading tasks.
• Ability to work flexible hours, including evenings and weekends if necessary.
• A friendly demeanor with a commitment to providing outstanding service.

Join our team as a Front Desk Agent where your contributions will make a significant impact on our guests' experiences!

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: No less than 28 per week

Schedule:

• Morning shift

Ability to Commute:

• Lincoln City, OR 97367 (Required)

Ability to Relocate:

• Lincoln City, OR 97367: Relocate before starting work (Required)

Work Location: In person

Salary : $18