Hourly Team Member-Silo

Description

Server/Bartender - This can include Pool Server, The Turn Server, East Patio Membership Server, Patio and Dining Room Server

• Familiarizing guests with menu and daily specials
• Accurately recording food and drink orders
• Running multi-course meals
• Tallying Bills
• Menu knowledge: Memorize details of daily specials, seasonal menu items and options, as well as rotating craft beer options, extensive wine & bourbon knowledge/options.

Banquet Server

• Elegant high-end service for private events. Some events may be fast paced and up to 200 people.
• The set-up and tear-down of each event. This could include lifting up to 50lbs.
• Also may have events with long hours/days with several hours of downtime.

Support Staff - This includes Bussers, Barbacks (must be 18), Food Runners, Expo, Server Assitant

• Bussers/Server Assistant helps the server or waiter bus the tables and provide enhanced customer experience at the restaurant or other dining establishment. You also prepare tables for the next set of customers and provide any other assistance that the server or other front of house staff may need.
• Food Runners would be in charge of knowing seat numbers, pivot points, table numbers and general layout of the store. You will also need to have menu and food knowledge in the event a guest(s) has questions when delivering their order.
• Barbacks are responsible for working behind a fast paced high volume bar with up to 2 other bartenders. Duties include stocking the bar, delivering product to the bartenders when needed, rotation of product, putting away orders (if applicable), changing/moving kegs (up too 120lbs), cleaning and polishing all glassware, greeting bar guest and possibly taking orders for the bartender when needed.
• Expo is a high volume position. The expo is in charge of keeping all food orders organized and planning/positioning the food to go out in the fastest yet accurate way possible. This position requires high levels of concentration, communication and planning. All orders come through a digital KDS system which is taught during training.

Host/Hostess

• Welcome guests in a warm and friendly manner.
• Ascertains their dining/lodging needs.
• Seats guests and manage the seating chart.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest or member inquiries and requests in a timely, friendly, and efficient manner.
• Smiles are required 100% of the time.
• The host/hostess staff are the first and last impression of Silo Modern Farmhouse
• Duties could include food running so proper knowledge of the menu and options is required
• Daily cleaning duties
• Answering phone calls
• Inputting reservations
• Completing gift card and carryout order transactions.

Back of House - This can include Dish Machine Operator, Prep Cook, Pastry Cook & Line Cook

• Operates dish machine
• Reads and prepares menu items as ordered by customers according to portion control and quality standards of the menu.
• Follows specific recipes and instructions to prepare menu items as ordered to prepare menu items using basic kitchen equipment and preparatory utensils.
• Uphold the standard of quality, cleanliness, safety as expected from the executive chef.
• Fast paced high volume execution

Qualifications