What are the responsibilities and job description for the Medical Operations Coordinator position at Silver Cross Hospital?
About Us
Silver Cross Hospital is dedicated to delivering exceptional patient experiences and promoting a culture of excellence within our organization. We strive to provide quality and affordable benefit options for our employees and their eligible family members, ensuring their overall well-being and job satisfaction.
Salary Range
The estimated hourly wage for this position is between $18.70 and $23.38. The actual salary will be determined based on individual qualifications and factors such as licensure, certifications, work experience, education, and more.
Responsibilities
As a Patient Service Representative II, you will be responsible for coordinating after-visit activities, including collecting, reviewing, and updating practice-specific forms; printing and communicating payment policies regarding amounts due for current services and prior balances; collecting payments; assisting with scheduling follow-up appointments and procedures; and ensuring pre-visit clearing for patients on the date of service if these activities have not been fully completed in advance.
Requirements
To succeed in this role, you should possess an Associate or Bachelor's degree, preferably with prior experience and in-depth knowledge of insurance. Additionally, you must demonstrate exceptional interpersonal and customer service skills, the ability to balance multiple priorities, handle challenging situations effectively, and exhibit independent thinking, sound judgment, and creativity when resolving customer issues.
Benefits
Silver Cross Hospital offers a comprehensive benefits package for full-time and part-time employees, including medical, dental, and vision plans; life insurance; flexible spending accounts; other voluntary benefit plans; PTO and sick time; 401(k) plan with a match; wellness program; and tuition reimbursement. Registry employees may participate in the 401(k) Savings plan with a potential match but are ineligible for health and welfare benefits.
Shift Details
This role requires working in a busy urgent care setting, with variable shifts, including nights, weekends, and holidays. You must be available to work various shifts as needed to provide optimal patient care and support.
Silver Cross Hospital is dedicated to delivering exceptional patient experiences and promoting a culture of excellence within our organization. We strive to provide quality and affordable benefit options for our employees and their eligible family members, ensuring their overall well-being and job satisfaction.
Salary Range
The estimated hourly wage for this position is between $18.70 and $23.38. The actual salary will be determined based on individual qualifications and factors such as licensure, certifications, work experience, education, and more.
Responsibilities
As a Patient Service Representative II, you will be responsible for coordinating after-visit activities, including collecting, reviewing, and updating practice-specific forms; printing and communicating payment policies regarding amounts due for current services and prior balances; collecting payments; assisting with scheduling follow-up appointments and procedures; and ensuring pre-visit clearing for patients on the date of service if these activities have not been fully completed in advance.
Requirements
To succeed in this role, you should possess an Associate or Bachelor's degree, preferably with prior experience and in-depth knowledge of insurance. Additionally, you must demonstrate exceptional interpersonal and customer service skills, the ability to balance multiple priorities, handle challenging situations effectively, and exhibit independent thinking, sound judgment, and creativity when resolving customer issues.
Benefits
Silver Cross Hospital offers a comprehensive benefits package for full-time and part-time employees, including medical, dental, and vision plans; life insurance; flexible spending accounts; other voluntary benefit plans; PTO and sick time; 401(k) plan with a match; wellness program; and tuition reimbursement. Registry employees may participate in the 401(k) Savings plan with a potential match but are ineligible for health and welfare benefits.
Shift Details
This role requires working in a busy urgent care setting, with variable shifts, including nights, weekends, and holidays. You must be available to work various shifts as needed to provide optimal patient care and support.
Salary : $19 - $23
