Silver Dollar City - Merchandise Stocker, Ozark Market Place (Full Time Seasonal, 2025)

This position starts 2/24/25 and ends 1/9/26.

Must be at least 18 years of age.

Summary: As a Merchandise Stocker, you’ll be responsible for making sure the shelves of your shop are always filled with all kinds of amazing items for our guests to purchase. You’ll retrieve boxes from our warehouse and deliver them to your shop, then help display the items so guests can browse what Silver Dollar City has to offer. You will be climbing ladders and flights of stairs with various types of freight, some of which can weigh up to 100 pounds. While this is more of a behind-the-scenes role, you will be required to run a cash register and provide excellent customer service when you are on the sales floor.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Essential Duties and Responsibilities include the following, though other duties may be assigned:

• Assists guests by answering questions, providing product information, and being available for related services.
• Utilize main points of our Customer Service Program to provide excellent customer service.
• Stocks shelves, counters, and/or tables with merchandise.
• Sets up displays and/or arranges merchandise to promote sales.
• Records delivery of merchandise compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.
• Inspects merchandise to ensure that it is correctly priced and displayed.  Marks or tags price on merchandise.
• Obtains merchandise requested by customer.
• Answers customer's questions concerning location, price, and use of merchandise.
• Compute sale prices, total purchases, receive and process cash or credit payments and balancing of cash drawer utilizing a POS system.
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
• Wraps or bags merchandise for customers.
• Keep work area clean and neat and promptly report mechanical problems.
• Inform immediate supervisor of stock shortages and shrinkage problems.
• Perform all job duties in a reasonable and safe manner for both guests and fellow team members.
• Keeps record of sales, prepares inventory of stock, and orders supplies.
• Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Education/Experience: One to three months’ related experience and/or training; or equivalent combination of education and experience preferred

Physical Requirements:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Continuously lift, carry, push, and pull maximum weight of 50 lbs. and an average of 35 lbs.

• Frequently standing and walking in uneven terrain, inclines, asphalt, concrete.
• The ability to work in extreme weather.
• The ability to remember locations, understand and carry out instructions.
• The ability to safely climb ladders, hills and stairs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Benefits Offered

• Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts – Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
• 401(k) & Profit Sharing – The Profit Sharing and 401(k) Retirement Plan is available to hosts after they have been with the Company for 3 months (Monthy Plan Entry Dates)
• Health Insurance – Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary’s Wellhouse – Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.
• Free Tuition – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herchend.guildeducation.com/partner

See all benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits

Equal Opportunity Employer/ Disabled/ Veterans