What are the responsibilities and job description for the Silver Dollar City - Attractions Team Member, Front Gate (Full-Time Seasonal 2025) position at Silver Dollar City?
This Position starts 2 / 24 / 2025 and ends 01 / 04 / 2026
Must be at least 16 years of age
Summary : Interact with guests one on one by selling tickets for the famous Silver Dollar City. You will have the opportunity to greet thousands of guests daily as a Tickets Team Member and answer any of their questions about Silver Dollar City's shows, 40 rides and attractions, and events that may be taking place during their visit. As a Front Gate Team Member, you may work in a variety of areas such as the ticket booths, rentals booth, guest relations and taking tickets at the front gate.
Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities : include the following. Other duties may be assigned.
- Uses ticket dispensing machine that automatically ejects number of tickets requested by the guest and hand ticket to the guest.
- Rents strollers, wheelchairs and electric convenience vehicles to the guests at the Rentals Booth and provides specific clear instruction on operation.
- Cleans, stacks and un-stacks strollers for daily rental at the Rentals Booth.
- Scans each ticket at the Turnstiles prior to entry of the park.
- Provides guest services and handles guest concerns at Guest Relations.
- Accepts payment and makes change.
- Answers questions concerning tickets, promotions, schedules, and reservations and gives information concerning coming attractions.
- Keeps daily balance sheet of cash received, tickets sold and daily rentals.
- Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
Education and Experience : To perform this job successfully, an individual should have knowledge of Windows based programs, BOS Ticketing Software; and should be able to navigate the Internet. Candidates should also have previous cash handling experience.
Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stand and walk
Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions.
Benefits Offered
Equal Opportunity Employer / Disabled / Veterans
