Silver Dollar City - Attractions Team Member, Labor Pool (Full-Time Seasonal 2025)

This position starts 02/24/2025 and ends 01/04/2025

Must be at least 18 years of age

Job Summary: Providing Legendary Guest Service to our guests by performing the following duties: safely loading guests and operating a theme park ride; resolving guest concerns and performing assigned specific safety tasks.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties/Responsibilities: Include the following. Other duties may be assigned to assist the Attractions teams.

• Remain flexible to train and work in multiple areas.
• Must be willing to change assignments with little or no notice to cover staffing shortages.
• Interact with guests to ensure a safe, fast and friendly operation.
• Must be able to resolve guest concerns in a friendly, non-offensive manner without deviating from safety procedures.
• Tests equipment daily per safety training prior to opening ride to guests.
• Gives directions to riders and guests over microphone regarding safety instructions and operation of rides.
• Observes riders while boarding ride vehicle to ensure safe and proper seating.
• Informs riders to fasten belt, bar or other safety device.
• Checks to ensure safety restraints are secured for each rider before dispatching ride.
• Manipulates controls to start and stop rides.
• Remains alert and attentive at all times while the ride is in operation.
• Responsible to maintain cleanliness of assigned work area, to include daily cleaning tasks, removal of trash, refueling and using small power equipment to remove natural debris and cleaning bodily fluid waste as necessary.
• Team Members are also responsible for reporting any potential safety hazards in their work area.

Certificates and Licenses: Must be able to obtain and maintain an American Heart Association Basic Life Saving Certification.

Physical Requirements: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Stand: Uneven terrain, inclines, asphalt and concrete.
• Walk: Up/down steps, uneven and sloped surfaces, including to and from assigned employee parking and employees assigned work area. Distance should be no greater than .5 miles one way.
• Climb: Up and down stairs/ladders, uneven and sloped surfaces and be able to climb and descend on an employee shuttle bus.
• Repetitive Motion: Bending and twisting.
• Use hands to handle or feel and reach with hands and arms.
• Speak and hear clearly.
• See: Near/far, peripheral vision and depth perception.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions, moving objects, fumes, odors, dust and vibrations. The noise level in the work environment is usually loud. Due to the safety critical nature of the position, the employee must successfully complete a post job-offer drug screen and participate in the random drug testing program.

Benefits Offered

• Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
• 401(k) & Profit Sharing - The Profit Sharing and 401(k) Retirement Plan is available to hosts after they have been with the Company for 3 months (Monthly Plan Entry Dates)
• Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for co-pay, whether insured or not.
• Free Tuition – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner. See all the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits.

Equal Opportunity Employer/ Disabled/ Veterans