Customer Service Administrator - Temporary Assignment

This position is placed through a local Temp Agency. By submitting your application, you understand that this is a temporary assignment and may not result in Full-time employment with Silver Eagle.

Position Summary :

Provides administrative support for Silver Eagle teams; maintains customer accounts; performs related duties as assigned.

Silver Eagle Houston distributes a broad selection of domestic and import brands, as well as craft beers, spirits and several non-alcoholic beverages, including water.

Job Duties and Responsibilities :

• Responsible for answering service inquiries via telephone and internet in a patient, knowledgeable and professional manner. Transfers calls to appropriate internal departments.
• Performs outbound telephone calls to existing customers to assist with their order entry.
• Maintains current customer accounts for accuracy, including TABC licensing and location updates. Opens new accounts in coordination with the Sales teams.
• Provides administrative support for external and internal customers such as order entry, sales history, delivery information and other general account inquiries.
• Resolves product or service issues by researching the issue and providing a resolution. Forwards escalated issues to the appropriate manager and assists with resolution.
• Applies postage to outgoing mail and distributes incoming mail and packages to branch employees.
• Arranges and secures rooms for meetings or events.
• Monitors supplies as needed.
• Other duties as assigned.
• The starting wage is $15 / hour

Minimum Qualifications :

Physical Requirement :

Working Conditions :

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary Description

The starting wage is $15 / hour

Salary : $15