What are the responsibilities and job description for the Spa Massage Therapist - Hotel position at SILVER REEF CASINO?
Summary:
Responsible for providing massage to spa guests that is in line with the guest ideal of massage and in accordance with Washington State Law.
Qualifications:
- High school diploma
- Working familiarity with computers
- Washington State Massage License
- Must be 21 or older
Licensing Requirements:
- Washington State Massage License
- Class II Gaming License
Essential Job Functions:
- Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.
- Confer with clients about their medical histories and any problems with stress and/or pain in order to determine whether massage would be helpful.
- Massage and knead the muscles and soft tissues of the human body in order to provide courses of treatment for medical conditions and injuries or wellness maintenance.
- Provide clients with guidance and information about techniques for postural improvement,
- stretching, strengthening, relaxation and rehabilitative exercises.
- Working in variable modalities, Swedish, Deep Tissue, Hot Stones, Body Scrubs, and Body Wraps.
- Computer skill helpful MS Word, Excel, Appointment Scheduling, answering phones, checking out guest.
- Stock lines, clean up after guest, and transport used laundry.
- Maintain regular attendance and timeliness.
- Maintain high standards of personal appearance and grooming, including the proper uniform and nametag/name badge.
Physical/Mental Requirements:
- To be able work long shifts as needed providing outstanding guest services, Including weekends and holidays.
- Ability to drag large heavy wet bags of laundry, keep massage, pool area, and public spaces stocked and neat.
- Must be able to work well under pressure, stay focused, and handle guest complaints and disputes according to policies and procedures while maintaining a high level of customer service.
- Must be able to maintain objectivity and composure, both with guests and co-workers.
- Must understand basic financial information and data, and basic arithmetic functions.
- Ability to stand and/or be on their feet throughout much of an eight to ten hour shift.
Working conditions:
- Work is performed indoors, in a climate-controlled environment.
