What are the responsibilities and job description for the Guest Room Attendant position at Silver Slipper Casino & Hotel?
Under the direction of the Guest Room Supervisor, the incumbent is responsible for providing support to all activities associated with the cleanliness of all rooms within the Hotel. • Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and SSC and departmental policies and procedures; • Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees; • Clean, sweep, mop, dust, vacuum, polish furniture, floors and fixtures, change bedding and towels within room; • Pick up and disposes of trash and refuse; • Operates all electric and non-electric equipment; • Provide quality customer service to patrons/guests and performs work with minimal supervision; • Stay abreast of current trends and practices within area of responsibility and communicate pertinent information to management, peers as appropriate; • Promote positive public/employee relations at all times; • Maintain a clean, safe, hazard-free work environment within area of responsibility. • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations; • Ensure prompt and discrete notification to management of any observation of illegal acts and/or internal ethics violations; • Perform other duties as assigned.
