What are the responsibilities and job description for the Assistant Branch Manager - Tropicana position at Silver State Schools Credit Union?
Job Description
Job Description
Assistant Branch Manager
Full Time (40 Hours)
Monday - Saturday (Varied)
Tropicana
2250 E. Tropicana Ave.
Las Vegas, NV 89119
PURPOSE :
The Primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions - For Life," by providing outstanding service to both members and internal members. Develop a highly effective team of employees to their highest potential through coaching and leadership. Responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution.
- To deliver service in alignment with our Service Commitments
- I will earn respect and build trust by acting with integrity in every situation.
- I will understand my role in supporting the team to achieve our purpose.
- I will focus on people over products and build lasting relationships.
- I will take ownership and accept responsibility.
- I will treat my coworkers with the same high standards as I treat my member.
- I will continuously look for ways to improve myself, my credit union, and my community.
- I will accept there is no "they". We are one working toward the same mission.
- I will commit to the core values.
- Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training or correcting the employees' performance.
- Recognize employees who perform at a high level.
- Hold employees accountable for their performance, attitude and behavior.
- Exhibits confidence in self and others; Inspires and motivates others to perform well.
- Effectively influences actions and opinions of others.
- Meet with each employee monthly to review previous month's performance, set goals for upcoming month's performance and develop plans to improve employee's performance.
- Ensure that the branch meets sales and service goals as established by the Credit Union.
- Demonstrate enthusiastic support of corporate mission, core values and long-term objectives.
- Performs job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures.
- Train and supervise branch staff. Assign, direct, coordinate and review work performed by staff.
- Maintains a highly motivated, well-trained staff maintaining effective employee relations.
SUMMARY :
The Assistant Branch Manager supports the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the team while conveying a feeling of trust, and service.
Has primary responsibility to ensure all operations are handled efficiently and effectively and comply with the organization's policies, procedures, and applicable regulations. In the absence of the Branch Manager, has responsibility for staffing, member service experience, problem resolution and facilities maintenance. Is responsible for achieving all credit union goals and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
union philosophy and culture.
adherence to policies and procedures.
Lending Expertise
handbook policies.
EDUCATION and / or EXPERIENCE :
Associate's degree (A.A.), Bachelor's degree preferred or equivalent from two year college / technical school; or 2-5 years supervisory experience in a financial institution; or equivalent combination of education and experience.
SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
DRUG-FREE WORKPLACE