What are the responsibilities and job description for the General Manager position at Silver Therapeutics?
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Position Overview: Silver Therapeutics’ General Manager (GM) leads our dispensary operations. This role is pivotal in shaping the in-store experience and ensuring operational excellence across all aspects of the dispensary’s functioning. The GM will be responsible for managing all day-to-day operations including opening and closing the store, inventory management, financial oversight, compliance adherence, and staff management. This position demands a leader who is adept at multitasking, has exceptional problem-solving skills, and can foster a positive, dynamic store environment.
Key Responsibilities:
Operational Leadership:
- Manage daily operations of the dispensary, ensuring smooth running from opening to closing.
- Implement and supervise the store’s financial activities including budget management, payroll, cash handling, deposits, and P&L management.
- Oversee all inventory procedures, from ordering and receiving products to conducting regular audits and maintaining accurate stock levels.
Compliance and Training:
- Ensure strict adherence to all compliance issues and stay prepared for unexpected regulatory inspections.
- Proficient in the use of Dutchie and METRC to maintain compliance with state and federal regulations.
- Develop, update, and implement training materials to maintain high standards of staff performance and ensure compliance with the latest industry regulations.
Team Management and Development:
- Responsible for the full cycle of staff management including recruiting, hiring, training, scheduling, conducting performance reviews, and when necessary, disciplinary actions and terminations.
- Foster a supportive and professional environment for staff development and customer interaction.
Marketing and Customer Engagement:
- Collaborate with the marketing team to promote social media engagement, in-store promotions, and effectively communicate promotions and new products to customers.
- Enhance customer education and experience by ensuring the team is knowledgeable and proactive in customer engagement.
Store Maintenance and Presentation:
- Manage store aesthetics and upkeep, including regular maintenance of bathrooms, exterior, and parking lot.
- Ensure optimal store presentation and product placement to maximize customer satisfaction and sales.
Community and Vendor Relations:
- Engage in local community outreach to enhance the dispensary’s community presence.
- Maintain and cultivate relationships with vendors, negotiate contracts, and manage supply chain logistics to ensure the best product offerings and prices.
Administrative Duties:
- Manage communications via company platforms such as Slack and email, ensuring all store activities are well-coordinated and documented.
- Handle administrative tasks including managing timecards, approving PTO, and ensuring all invoices and financial documentation are accurately processed and sent to accounting.
Qualifications:
- Proven experience as a General Manager in a retail or dispensary setting, with a strong understanding of the cannabis industry and regulatory environment.
- Exceptional leadership, organizational, and communication skills.
- Strong financial acumen and experience managing a store's budget and financial activities.
- Ability to work a flexible schedule including weekends, evenings, and holidays.
- Must be at least 21 years of age.
- Bachelor’s degree in Business Administration or related field preferred; significant industry experience can substitute for formal education.
Why Join Silver Therapeutics: As the General Manager at Silver Therapeutics, you will be at the forefront of the cannabis industry, leading a team that is passionate about quality cannabis products and exceptional customer service. Silver Therapeutics is an equal opportunity employer and strongly supports diversity in the workplace.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $70,000 - $80,000