What are the responsibilities and job description for the Asst. Director of Revenue position at Silverado Resort and Spa?
SALARY RANGE : $100,000 - 115,000 DOE.
Essential Functions
- Must adhere to the company's Service culture - 4 Keys to creating guests for life.
- Must align with KSL's TBO Strategy and focus on recruiting and retaining top talent.
- Must participate in all resort required meetings and trainings.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform / business attire and nametag.
- Establish and communicate sales strategy for day, week, month and rolling 12 months.
- Communicate any strategy changes or update any calendars for the sales team to use.
- Run daily pickup reports and analyze trends to determine strategy and pricing changes.
- Review and approve reservations team schedule.
- Review guest service scores and work with front office team on improved guest experience.
- Build and map rate plans, create reservation links, and test reservations on booking engine.
- Manage and communicate group cut off dates. Run GRC reports and work with sales team to effectively manage group blocks, reservations changes, pricing updates, and billing.
- Monitor resort inventory and pricing and adjust accordingly, working with the front office team to balance room types and effectively oversell the property.
- Review and communicate market trends, booking windows, and competitive rate positioning.
- Work with the strategy team to forecast accurately as well as projecting future transient demand.
- Work with the Management team regarding strategy and analyze actual performance vs. potential to identify future revenue opportunities.
- Work with finance and accounting to ensure all invoices are paid and reconciled each month.
- Work closely with Marketing to ensure booking engine and search terms are optimized.
- Facilitate weekly sales strategy meeting following the established agenda.
- Assist with annual budget, strategic pricing and marketing plan process.
- Maintain compliance with Silverado Resort policies, standards and regulations to ensure safe and efficient operation of the resort.
- Abide by all resort policies and safety rules.
- Perform other duties as requested by management.
Qualifications
Work Conditions and Schedule
Salary : $100,000 - $115,000
