What are the responsibilities and job description for the Restaurant Manager position at Silverado Resort?
SALARY RANGE $70,000-$75,000 DOE. The role is responsible for assisting The Grill General Manager and Sr. Restaurant Manager with day – to -day operations of the Grill Restaurant and In Room Dining. Including and not limited to, overseeing the service at the restaurant, running the floor, assisting with scheduling and payroll.
Essential Functions
- Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
- Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
- Must participate in all resort required meetings and trainings.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
- Maintain full accountability for the shift by making sure the team is instructed and guided to provide high quality customer service and complete their assigned side duties.
- Effectively schedule workforce to maintain labor and service standards.
- Check staffing levels and adjust according to business demand.
- Monitor employee timecards via Unifocus and make edits as necessary.
- Fully utilize the reservation software including booking, modifying, and entering walk in guests into the system.
- Be proficient in the use of the point of sale system for assisting in the ordering process and have a full understanding of the manager functions.
- Ensure compliance with Adaco requisition procedures for all products, food, and beverages.
- Ensure work areas are organized and prepared for service and assist the team if needed.
- Ensure work areas are neat and clean.
- Check that all bar, patio, and dining areas are clean and set to standards.
- Ensure quality control of all menus with regards to cleanliness and appearance.
- Ensure all food and beverage menus are current and edit as needed for accuracy.
- Hold pre-shift meetings daily to monitor service and promote up selling.
- Ensure compliance with SOP’s in the Grill and In Room Dining.
- Ensure proper settlement of checks and timely service to the guests.
- Ensure communication with oncoming shift.
- Handle guest complaints or special requests, communicate to management when necessary.
- Be capable of training and performing all duties required of all food and beverage outlet employees.
- Assist in other outlets when necessary.
- Knowledge of CA state liquor and food service laws.
- Ensure overall guest satisfaction.
- Abide by all resort policies and safety rules.
- Perform other duties as requested by management.
Qualifications
- Two to three years of progressive experience within F&B in a resort or related field preferred.
- Previous supervisory responsibility preferred.
- In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
Working Conditions and Schedule
- Long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be able to stand and work for extended periods of time during customary service hours.
- Must be able to bend, stoop or reach as needed.
Salary : $70,000 - $75,000
