Demo

Collections Specialist

Silverado Rooter and Plumbing
Tucson, AZ Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 5/23/2025

The Collections Specialist is responsible for managing outstanding invoices, contacting customers regarding overdue payments, and ensuring the timely collection of funds to support company cash flow objectives.

  • Monitoring and Managing Accounts:

The specialist will track overdue invoices and delinquent accounts, ensuring a systematic approach to identifying and addressing outstanding payments.

  • Communication with Customers:

Reaching out to customers via phone, email, or other communication channels to discuss overdue balances. The role emphasizes securing payment arrangements and fostering communication to prevent further delays.

  • Investigating Discrepancies:

The specialist will need to resolve any discrepancies in payments or invoices and maintain detailed records of actions taken, ensuring transparency in the collection process.

  • Customer Service:

It’s essential to maintain a positive rapport with customers by providing timely responses to inquiries about their account status or payment details, all while facilitating smooth resolution of issues.

  • Record-Keeping:

Accurate documentation is key, as the specialist will be responsible for maintaining up-to-date records of customer accounts, including payment history and all communication related to collections.

  • Target Achievement:

The role is performance-driven, with an expectation to meet individual and team collection targets, and actively contribute to reducing overdue accounts.

  • Collaboration:

The Collections Specialist will need to work closely with internal teams (like billing or finance departments) to resolve any issues that might be hindering payments.

Job Type: Part-time

Pay: $19.40 - $20.03 per hour

Expected hours: 20 – 30 per week

Experience:

  • collections: 1 year (Required)

Ability to Commute:

  • Tucson, AZ 85705 (Required)

Work Location: In person

Salary : $19 - $20

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