What are the responsibilities and job description for the Configuration Specialist position at SilverEdge?
Overview:
Role Overview:
The Configuration Specialist will support the implementation and optimization of a Section 508 Web Conformance Software as a Service (SaaS) tool for the Department of Commerce. This role requires strong technical acumen in SaaS configuration, web accessibility, and federal IT standards, with a focus on collaboration and solution delivery.
Primary Duties:
SilverEdge is a premier provider of innovative cyber, software, and intelligence solutions, addressing mission-critical challenges for the Department of Defense (DoD), Intelligence Community (IC), and beyond. We are dedicated to delivering impactful results to meet mission goals through cutting-edge technology and expertise. We are seeking a Configuration Specialist to join our dynamic team. This individual will play a pivotal role in developing innovative and effective solutions for our DoD customers within the IC sector.
Role Overview:
The Configuration Specialist will support the implementation and optimization of a Section 508 Web Conformance Software as a Service (SaaS) tool for the Department of Commerce. This role requires strong technical acumen in SaaS configuration, web accessibility, and federal IT standards, with a focus on collaboration and solution delivery.
Primary Duties:
- Configure and customize the SaaS tool, including user setup, workflow automation, data structures, and reporting dashboards.
- Analyze Department of Commerce requirements and identify capability gaps within the SaaS tool; document and communicate technical needs to product/engineering teams.
- Leverage scripting languages (e.g., JavaScript/Node.js, Python) for advanced tool customization.
- Configure Single Sign-On (SSO) solutions (e.g., SAML, OAuth) as needed.
- Apply basic SQL knowledge and understanding of database concepts to support tool integration and data management.
- Ensure full compliance with Section 508 standards, WCAG guidelines, and federal accessibility regulations.
- Conduct accessibility audits and assessments using the SaaS tool.
- Provide training and guidance to stakeholders on accessibility best practices.
- Collaborate with project managers, developers, and stakeholders to ensure successful tool implementation.
- Support tool evaluation efforts and provide technical training to end-users.
- Bachelor’s degree in computer science, information technology, or a related field.
- Minimum 3 years of experience in IT consulting or a similar technical role.
- Proven experience with SaaS solutions, including implementation and configuration.
- Strong knowledge of Section 508, WCAG, and accessibility standards.
- Proficiency in web technologies such as HTML, CSS, JavaScript, and CMS platforms.
- Experience using accessibility testing tools.
- Strong communication and interpersonal skills.
- Public Trust clearance required.
- Experience working with federal government agencies, especially the Department of Commerce.
- Familiarity with scripting for customization in SaaS environments.
- Understanding of SSO protocols and configuration (SAML, OAuth).
- Experience advising on and selecting digital accessibility tools.
SilverEdge Government Solutions was founded on the belief that nurturing talent and collaborating closely with our customers enables us to think big and deliver the best for our country. Our mission is to bring top technology talent together to solve the world’s most challenging problems while protecting the United States and our allies. SilverEdge Government Solutions, LLC is an Equal Opportunity Employer and applicants receive lawful consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
