What are the responsibilities and job description for the Expo Manager position at Silverside Deli?
Job Title: Expo Manager
Location: Silverside Deli, Sugarhouse, Salt Lake City, Utah
Employment Type: Full-time
About Us:
At Silverside Deli, we’re not just a place to grab a bite—we’re a tight-knit team with big dreams. Located in the heart of Sugarhouse, we specialize in crafting mouthwatering deli sandwiches and comfort foods with a modern twist. Our menu evolves monthly and seasonally, always fresh, creative, and reflective of the best ingredients available. With a focus on quality, innovation, and delivering exceptional service, we aim to make every dining experience memorable.
Led by a culinary team with years of experience in fine dining, we are committed to raising the bar for deli food. As we prepare for an exciting expansion with new locations in 2025, we’re looking for an Expo Manager to join our dynamic team. This is your chance to be a key player in our growth and success!
Position Overview:
As the Expo Manager, you’ll play a vital role in ensuring that our kitchen and front-of-house operations are running smoothly, especially during our busiest times—like lunch rushes. You’ll oversee the expo station, where your attention to detail and communication will make sure every order is plated beautifully, correct, and delivered on time. You’ll work closely with our kitchen team, front-of-house staff, and leadership to maintain an efficient, high-quality service experience.
We’re looking for someone who thrives in a fast-paced, energetic environment, is passionate about food and service, and is eager to help us continue building a strong, cohesive team as we expand.
Key Responsibilities:
- Oversee the expo station, ensuring all orders are prepared, plated, and packaged to Silverside Deli’s high standards.
- Maintain seamless communication between the kitchen and front-of-house teams to ensure orders are completed accurately and on time, especially during peak hours.
- Coordinate the timing of orders to ensure smooth, efficient service, particularly during busy shifts.
- Supervise and train new staff on proper expo procedures, plating techniques, and workflow.
- Keep the expo station organized and fully stocked with necessary tools and supplies to ensure smooth operations.
- Troubleshoot and resolve any issues that arise during service, keeping a positive attitude and focusing on customer satisfaction.
- Assist with inventory management and ensure all food items and equipment are handled with care and stored correctly.
What We’re Looking For:
- Experience: Previous experience in an expo or kitchen management role is required. The ability to work efficiently in a high-pressure, fast-paced environment is key, especially during busy lunch and dinner rushes.
- Skills: Strong organizational skills, excellent attention to detail, and the ability to multitask effectively. You should be able to communicate clearly with both kitchen and front-of-house teams to keep everything running smoothly.
- Leadership: A natural leader who can inspire and guide new team members, train staff on proper procedures, and maintain a high standard of service.
- Physical Stamina: Ability to stand, walk, and move around for extended periods, with some lifting involved.
- Team-Oriented Attitude: We’re looking for someone who thrives in a collaborative, team-oriented environment and takes pride in building positive relationships with colleagues.
- Growth Mindset: As Silverside Deli continues to grow and open new locations, we’re seeking someone who is eager to take on more responsibility, contribute to the expansion process, and grow within the company.
Why Silverside Deli?
- Competitive pay tips
- Employee discounts on all food
- A supportive, fun, and collaborative work environment that values creativity, teamwork, and excellent service
- Opportunities for growth and advancement as we expand to new locations in 2025 and beyond
- Be a part of a dynamic team that is passionate about food and service and dedicated to delivering an exceptional customer experience
- Flexible scheduling and potential for a healthy work-life balance in a supportive environment
- Hands-on training and mentorship opportunities to help you succeed and grow within the company
How to Apply:
If you're an experienced Expo Manager who is excited about leading a team, ensuring excellent service, and contributing to the growth of a vibrant company, we want to hear from you! Please send your resume and a brief cover letter for consideration.
Join us at Silverside Deli—where great food, amazing people, and exciting growth opportunities come together!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 35 – 50 per week
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Opportunities for advancement
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Salt Lake City, UT 84106 (Required)
Ability to Relocate:
- Salt Lake City, UT 84106: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22