Project Manager

Description

The Project Manager is responsible for leading the planning, execution, and delivery of complex web development projects, ensuring alignment with client goals and successful project outcomes. They will need to ensure on time, on budget and excellent delivery of services by setting clear timelines and expectations with delivery teams including strategy, design, content, engineering and Q/A. Direct communication to the account manager and all necessary internal resources is essential.

Requirements

• Create and manage detailed project plans, timelines, and budgets for complex website development projects and/or backlogs ensuring alignment with client goals and internal resource availability.
• Define and execute on project plans to meet client goals as outlined by account management team.
• Work closely with teams through all phases of a project, including strategy, design, development, content, and QA to ensure all aspects of the project are progressing as planned. Facilitate smooth communication and collaboration across teams.
• Monitor project scope to prevent scope creep, ensuring that any changes to requirements are communicated and agreed upon with clients. Manage project budgets and provide accurate forecasts of resources and costs.
• Track timelines to ensure that project milestones are met, identify any potential delays or roadblocks, and take proactive measures to keep the project on track.
• Oversee assigned delivery resources as it relates to their project responsibilities, schedules, resourcing needs, etc.
• Collect LOEs with input from subject matter experts and core team members and use this information to create realistic timelines.
• Facilitate the Identification of project risks and own the execution of the mitigation plans to minimize their impact on the project’s success.
• Review completed projects and internal processes to identify opportunities for improvement in project execution and team workflows.
• Understand SilverTech capabilities and solve any gaps in capabilities based on client needs.
• Deliver regular status updates and burndown reports.
• Work with Digital Traffic Manager to create and update resourcing plans to ensure projects are appropriately staffed.
• Manage multiple projects at any given time.
• Accountable for overall project success of assigned clients.
• Manage budget daily and escalate concerns when needed.
• Maintain project schedules per SilverTech process daily.
• Report statuses to Account Managers as it relates to the project inclusive of timelines and budgets.
• Cover AM responsibilities when they are out on PTO.
• Utilize AM notes from client meetings to execute on action items and update project plans.
• Review and approve end of month billing worksheets within 48 hours.
• Ensure quality assurance of all deliverables before passing over to the client.
• Work with leadership to refine revenue projections.
• Remain current on partner available training and certifications such as sales or marketing certifications.
• Clear understanding and ability to provide CMS training or demo’s for the current platforms supported by SilverTech.
  
  

Qualifications

• BA/BS in Business, Marketing, or similar or equivalent experience.
• 3 years of Project Management experience working on complex web technology projects in an Agency environment.
• Experience using both waterfall and agile Project Management.
• Experience with PM software, DevOps, SmartSheet, Excel, etc.
• Experience in a direct, external client-facing role.
• Proven ability to work independently as well as with internal teams such as sales, engineering, design and strategy.
• Knowledge and understanding of cross departmental roles and contributions for web projects including strategy and design, engineering, and hosting.
• Ability?to speak on topics like development work, engineering tasks and general project fundamentals in order to fully comprehend?the client requests and translate them appropriately into actionable items for the team doing the work.
• Experience working simultaneously with multiple clients on complex projects for Enterprise level accounts.
• Knowledge and understanding of the components of web projects including visual design, back-end development and hosting preferred.
• Ability to quickly learn and adapt to varying client industries, landscapes technological limitations and budgets.
• Experience managing the day to day of projects (schedules, priorities, resourcing needs, stand ups/Scrums, etc.)
• Excellent written and verbal communication skills.
• Ability to communicate and collaborate with clients (present project statuses, discuss prioritization, interpret and enforce scopes, share project burn updates).
• Customer service skills and experience are a must.
  
  

Changing the game

• Annual salary of $60,000 - $90,000
• Competitive health packages
• 401k company match
• Flexible schedules
• Hybrid workweek (in office Tuesday-Thursday)
• Unlimited PTO after 5 years of employment
• Birthday day off
• Companywide paid week off for rest and relaxation between Christmas and New Years
• Regular learning opportunities
• Monthly company provided lunches
• Work in a fun, collaborative, and innovative environment
• Work with cutting-edge technology
• Regular crew events, outings, and more!
• We believe in career growth! We will help you achieve your goals through continuous professional development and regular career progressions.
  
  

About SilverTech, Inc.

SilverTech is a growing digital agency with offices located in Bedford, NH and Indianapolis, IN. Originally founded in 1996, our team has grown to over seventy crew members made up of web and digital experts! We pride ourselves on helping our clients realize their full potential on the web, but its our culture that really sets us apart. Not only are we driven to innovate, but also to collaborate, ideate, and of course, celebrate. We believe in Real Tech and Real People to drive Real Results for our clients. We also provide a competitive benefits package and other awesome perks. Ready to change the game with us?

Our Vision

To create unparalleled experiences that enhance the human connection.

SilverTech Values

• Passionate: We are driven and dedicated to surpassing expectations. We take pride in our craft and in delivering exceptional work for our clients.
• Authentic: We are genuine, true to ourselves, and others. We uphold transparency, honesty, and integrity.
• Curious: We are inquisitive, always eager to learn and explore. We see change as opportunity, fueling our creativity and ambitions.
• Connected: We are a unified team, with collaboration and trust at the heart of who we are. We overcome obstacles together to achieve shared goals for ourselves and our clients.
  
  

SilverTech, Inc. is an equal opportunity employer.

We participate in E-Verify for all employees - This Employer will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Employers may not use e-Verify to pre-screen job applicants and may not limit or influence the choice of documents presented for use on the Form I-9