POOL COCKTAIL SERVER

Description

General Summary of Job Duties: The Pool Cocktail Server will be responsible for providing efficient and friendly service to all guests and fulfilling guest orders for food and beverages while maintaining a clean and safe environment. They will also adhere to all health and safety regulations and assist in setting up and closing the bar area.
 

Principle Responsibilities and Duties:

• Responsible for setting the stage for guest experience with your welcoming smile and service.
• Take orders and serve food and drinks efficiently and accurately in work area as applicable.
• Check for proper identification of a person who is under the age of 35.
• Place order, garnish and serve cocktails to guests.
• Talk and interact with guests to maintain great Guest relationships and provide opportunities for loyalty.
• Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections available.
• Knowledge of hotel services, features, local attractions, and activities to respond to guest inquiries accurately.
• Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.

• Other duties as assigned.

General Job Responsibilities and Duties:

• Maintains a high quality of guest service according to Silverton Be Amazing Service Standards.
• Knowledge of the applicable company and departmental policies and procedures, as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Adheres to all appearance and uniform standards.
• Maintains an open line of communication with Managers.
• Maintains a positive and professional demeanor during all interactions with guests, colleagues, and Vendors.
• Ability to accept performance feedback in an efficient manner.
• Regular attendance on all scheduled shifts is considered an essential component of the job.
• Arriving on time for all scheduled shifts is considered an essential component of the job.

To perform the job successfully, an individual should demonstrate the following Silverton Values:

• Character:         Always do the right thing and treat everyone with dignity and respect.
• Collaboration:    Celebrate Diverse ideas, thought and talents.    
• Care:                Be KIND to yourself and each other.
• Fun:                  Our guests are here to have FUN, so we should have FUN, too!
• Excellence:       Be Amazing!

Qualifications

Skills, Education & Other Requirements:

• Prior experience in food and beverage service is preferred but not required.
• Must be able to work flexible hours, including days, nights, weekends, and holidays.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced and multitask environment.
• Must be willing to comply with employee appearance standards including wearing a swimsuit and high heels.
• Must be able to stand for extended periods of time and lift up to 50 pounds.
• High school diploma or equivalent.

Required Work Cards:

• Identification that establishes identity.
• Identification that establishes the right to work in the United States.
• Alcohol Awareness Card.
• Southern Nevada Health Card.
• Nevada Non-Gaming/Gaming card.
   

Machinery, Work Equipment, Programs, Software, Hardware Used

POS System