SUNDANCE FOOD SERVER

Description

General Summary of Job Duties: The Sundance food server will be responsible for providing excellent customer service to guests in a friendly and courteous manner, taking accurate food and beverage orders, serving food and drinks to guests, and maintaining cleanliness and order in the restaurant.

Principle Responsibilities and Duties:

• Maintain a high quality of guest service according to Silverton Values.
• Check for proper identification of a guest appearing to be under the age of 35 years old.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Adhere to all appearance and uniform standards.
• Maintain an open line of communication with Managers.
• Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
• Ability to accept performance feedback in a professional manner.
• Regular attendance on all scheduled shifts is considered an essential function of the job.
• Arriving on time for all scheduled shifts is considered an essential function of the job.
• Other duties as assigned.

General Job Responsibilities and Duties:

• Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Adhere to all appearance and uniform standards.
• Maintain an open line of communication with Managers.
• Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
• Ability to accept performance feedback in a professional manner.
• Regular attendance on all scheduled shifts is considered an essential function of the job.
• Arriving on time for all scheduled shifts is considered an essential function of the job.
• Other duties as assigned.

To perform the job successfully, an individual should demonstrate the following Silverton Values:

• Character:      Always do the right thing and treat everyone with dignity and respect.
• Collaboration:             Celebrate Diverse ideas, thought and talents.    
• Care:             Be KIND to yourself and each other.
• Fun:               Our guests are here to have FUN, so we should have FUN, too!
• Excellence:    Be Amazing!

Qualifications

Skills, Education & Other Requirements:

• Prior experience in a customer service role, particularly in the hospitality industry
• Excellent communication and interpersonal skills to interact with guests and team members.
• Strong multitasking and time management abilities
• Ability to work in a fast-paced environment and handle high-pressure situations calmly and efficiently.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Must be at least 21 years of age.

Required Work Cards:

• Identification that establishes identity.
• Identification that establishes the right to work in the United States.
• Valid Health Card
• Alcohol Awareness Card