What are the responsibilities and job description for the Customer Service Rep position at Simard Automotive?
Are you ready to embark on an exciting journey that will test your tenacity and ignite your passion for excellence? Simard Automotive is seeking an enthusiastic full-time Customer Service Rep to join our dynamic team in Fairbanks, AK!
WHY SHOULD YOU CONSIDER JOINING US?
Our bustling shops are a testament to our commitment to delivering exceptional service, while our team enjoys a range of benefits including medical coverage, retirement plans, ample growth opportunities, and a vibrant work environment that embraces diversity and fuels personal and professional success. Join us and experience the thrill of serving our community with top-notch service while growing your career in a supportive, dynamic culture!
THE GREAT PAY
As a member of our team, you will not only be rewarded with competitive pay, but you will also have the opportunity to grow alongside a team that is hungry for success.
OUR SOLID BENEFITS
- Medical, dental, and vision
- Aflac supplemental insurance
- Life insurance
- Retirement plan with company match
- Paid holidays, paid vacation, and paid training
- Shop usage for family cars
- Gym membership coverage
- Fuel or parts discounts
- Weekly direct deposit
- Schedules with no Saturdays
- Developmental career paths and opportunities for advancement
- Uniforms
WHO ARE WE?
Simard Automotive, a trailblazer in the automotive industry since 1997, is a dynamic network of 7 independent service centers spanning the stunning landscapes of Alaska. We're not just a repair shop – we're a close-knit family of automotive enthusiasts who thrive on camaraderie, innovation, and a shared passion for all things on wheels.
WHAT DOES YOUR DAY ENTAIL?
Your friendly and professional demeanor will have customers feeling like they've walked into their dream garage, and your organizational skills will create an atmosphere in our auto repair shop that is both welcoming and safe. At Simard Automotive, we believe in proactive maintenance, which is why we need someone like you who can address facility maintenance and appearance concerns promptly. As a true team player, you will also provide vital support to our service advisors and gas attendants, helping to maintain a smooth workflow.
As an adventurous and safety-conscious team, we believe in going the extra mile for our customers. That's why we need you to be ready to safely shuttle our customers to and from the shop when necessary, ensuring their comfort and convenience. If you're ready to be a driving force behind our exceptional customer service, apply now and take the wheel on this exhilarating opportunity!
DO YOU HAVE WHAT IT TAKES?
- Experience in a customer service role, preferably in the automotive industry
- Ability to work collaboratively with a team and support various departments within the facility
- Valid driver's license
- Ability to read, write, and speak English fluently
- Strong attention to detail
- Effective communication and interpersonal skills
- Our ideal candidate will have a desire to become a service advisor.
If you think this job is a fit for what you are looking for, applying is a snap. The initial application should take you less than 3 minutes to complete. Good luck!
