What are the responsibilities and job description for the Financial Center Manager II position at Simmons Bank?
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business
Simmons Bank is a dynamic regional community bank with the full financial capabilities to meet the unique needs of our customers. We believe in empowering our associates to be a trusted advisor while providing them with the resources of a traditional bank supported by cutting edge technology. We are passionate about guiding our customers through each financial life stage and understand they desire and deserve choices on how they wish to bank.
As a Financial Center Manager (FCM), you will be responsible for leading a team to meet the financial needs of customers through a valued consultative approach while providing exceptional customer service. The FCM is accountable to achieve defined financial metrics of revenue, loan and deposit growth by recruiting and developing associates to surpass their performance objectives. As the FCM, you are responsible to be involved within the community, help drive business development, expense management and oversee the operational soundness of the banking center.
Essential Duties and Responsibilities
- Manages all goal attainment, service, marketing and operations of the banking center
- Demonstrate and educate associates to share the banks full scope of resources, including traditional in branch services, digital capabilities, and business partner resources
- Meet regularly with staff(s) regarding time management, communication skills, goal progress, regular business, bank security and operational policies to build employees' confidence, competency and efficiency
- Recruit, train, develop, evaluate and coach staff to ensure expectations for their positions are met
- Ensure that personal, associates and branch goals are met by providing valued solutions and recommendations uncovered through a needs-based philosophy
- Lead a partner centric team that works with small business, corporate and institutional partners, and mortgage and financial advisors
- Facilitate consumer loan requests : solicit loan requests; maintain knowledge of loan policies and procedures; assist with branch(es)' consumer loan portfolio(s); coach staff(s) to sell and handle consumer loan requests in an effective manner
- Responsible to grow existing and develop new small business banking relationships within the market through outside client-facing activity
- Maintain a high level of client satisfaction by retaining and developing highly engaged associates
- Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training
- Process customer requests and transactions in a positive, accurate and professional manner while engaging in a genuine conversation to help identify needs and recommend solutions
- Performs other duties and responsibilities as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and / or ability required.
Skills
Education and / or Experience
Computer Skills
Other Qualifications (including physical requirements)
Equal Employment Opportunity Information : Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
