Manager, Data Operations

As part of our Pimsleur Language Learning division, this new role would ensure seamless data integration between marketing, ecom, backend technology solutions. Oversee our first-party data across our technology stack including data ingestion, hygiene, and syndication while ensuring compliance with privacy regulations. This role requires a combination of technical expertise, strategic thinking, project management and collaboration with cross-functional teams to drive operational excellence.   Responsibilities:  Oversee the integration and maintenance of data pipelines across systems, ensuring seamless and efficient data flow. Project manage various development and maintenance projects, working with vendors and cross-functionally to ensure flawless delivery of enhancements and systems upgrades. Design and implement processes and standards to maintain data accuracy, consistency, and reliability. Map data flows, order tracking and system integrations. Diagnose and resolve issues related to data flows, and performance bottlenecks. Maintain comprehensive documentation and ensure compliance with privacy regulations (e.g., GDPR, CCPA) and data security standards. Implement and maintain server-side tracking and data integrations (e.g., Facebook Conversions API) to enhance marketing attribution and optimize campaign performance. Act as a liaison between developers, analysts, marketers, and decision-makers to align data strategies with business objectives. Ensure data accuracy and consistency across systems by managing imports, exports, extracts, file transfers, and integrations with external platforms, including Salesforce Service Cloud, Amplitude, native backend systems and e-commerce platforms. Work with Legal, IT and Privacy team to document and manage first party data and PII.   Ensure compliance with privacy regulations (e.g., GDPR, CCPA) and data security standards. Serve as a key point of contact for vendors and external partners managing marketing technologies. Qualifications Required Bachelor’s degree in Marketing, Business, Computer Science, or a related field. 4 years of experience in operations, with a focus on system integrations and data management. Experience with Salesforce Marketing Cloud,  Salesforce Sales and Service Cloud, CDPs In-depth knowledge of first-party data strategies and their application in business processes. Experience with APIs, data integration tools, and database management systems. Strong analytical mindset with the ability to interpret complex data. Preferred Experience in direct response marketing or digital learning businesses. Certification in relevant marketing platforms or methodologies. Strong project management skills and familiarity with tools like Confluence, Jira, or Trello. Proficiency with tag management solutions (e.g., Tealium, Google Tag Manager, etc.)   Be sure to check out our Pimsleur business at Pimsleur

Salary : $100,000 - $110,000