Payment Posting Manager

ESSENTIAL FUNCTIONS:

• Manage a team responsible for the daily processing and reconciliation of cash receipts.
• Ensure timely and accurate posting of payments and adjustments to all accounts.
• Develop and implement policies and procedures to streamline the cash application process.
• Collaborate with other departments cross-functionally to resolve payment discrepancies and ensure accurate financial reporting.
• Drive automation initiatives to enhance efficiency and reduce manual processes.
• Monitor key performance indicators (KPIs) to assess departmental performance and identify areas for improvement.
• Train, mentor, and develop staff to ensure a high level of productivity and professionalism.
• Manage the relationship with offshore vendors involved in cash application processes, ensuring SLAs are met and quality standards are maintained.
• Tracks, maintains, and monitors employee metrics and ensures quality audits are completed timely and consistently.
• Implements cross functional training and succession planning as allowable.
• Plans, monitors, appraises, and reviews staff job contributions.
• Creates future roadmaps and outlines target dates for goals.
• Conducts regular meetings with each team and provides suggestions for improvement as well as communicates with Sr. Leadership/Management.
• Performs special projects and other duties as assigned.
• Manages credit balance inventory to ensure credit balances and refund requests are resolved within expected turnaround times for both patient and insurance refund inventory.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice.

BENEFITS: Your health, happiness and future matters! At SimonMed Imaging, we offer medical, vision and dental insurance, 401(k) eligibility, paid holidays plus PTO, Sick Time, opportunity for growth, and much more!

MINIMUM QUALIFICATIONS:

Education:

• Bachelor’s degree and/or equivalent experience in related field preferred.
• At least four (4) years of revenue cycle experience preferred.
• At least two (2) years of supervisory/management/leadership experience preferred.
• At least two (3.5) years of posting experience preferred.

License/Certification:

• Billing Program Completion: preferred

Experience:

• Radiology Experience preferred
• Knowledge of Explanation of Benefits (EOB) statements.
• Knowledge of radiology codes.
• Knowledge of a variety of insurance plans to include payer portals.
• Ability to read, understand, and apply state/federal laws, regulations, and policies.
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
• Ability to remain flexible and work within a collaborative and fast paced environment.
• Strong oral, written, and interpersonal communication skills.
• Strong time management and organizational skills.
• Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.
• Strong management skills
• Strong mathematical skills in addition, subtraction, multiplication and division of whole numbers and fractions; computing percentages; and working with decimals
• Lockbox reconciliation experience
• Strong interpersonal skills with the ability to build rapport and motivate team members.
• Excellent communication skills, both verbal and written.
• Analytical mindset with the ability to analyze data and make informed decisions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Strong organizational skills with a keen attention to detail.
• Imagine Software exp. Preferred
• Imagine Intelligence Preferred
• Worker’s Comp Exp
• Person Injury Exp

PHYSICAL DEMANDS:  This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking.

DRESS ATTIRE:  Business Casual

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.