What are the responsibilities and job description for the Cargo Customer Service Agent position at SIMOS?
Description
SM Cargo offers a variety of employment opportunities in the fast paced air cargo industry. Join our team of problem solvers working with one of the world's largest airline cargo operations. General office administrative duties to include preparing / processing cargo documents, air bills, and air way bills. As part of SM Cargo, you'll earn a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.
Perks & Benefits
Casual Dress Code
Paid Training
Weekly paychecks
Medical / Dental Insurance
Paid Sick Leave
Paid Time Off
Advancement Opportunities
13.00 / Hour
Employment Type & Shifts
Long Term
Full Time
1st Shift
2nd Shift
3rd Shift
Job Responsibilities
Answer Airline's telephone and take appropriate action when necessary and / or required.
Service customers at counter. Interact with customer to ensure complete and accurate shipping documents and all documents related to terminating shipments.
Collect record and properly process all monies from customers.
Customer Notification - Advise customers via telephone and written notification of the arrival of shipments. Inform shipper of cost of freight and storage charges, if applicable.
Airway Bill Input - Complete airway bills, required data entry and update computer records. Review paperwork and information to ensure accuracy and completion.
Must be 18 years of age or older
Must have a High school diploma or GED
Must be able to proficiently speak, read and write in English
Must be able to take all pre-employment background and drug test
Must be able and flexible to work full-time, overtime (if needed), weekend and / or holidays
Ability to lift up to 35 lbs
Must be able to obtain and maintain all required City of Houston and Custom Border Patrol badge / seal
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Cargo Customer Service Agent?
Sign up to receive alerts about other jobs on the Cargo Customer Service Agent career path by checking the boxes next to the positions that interest you.
