What are the responsibilities and job description for the Onboarding & Fulfillment Specialist position at Simple RFID | Inventory Management Made Simple?
Join the Simple RFID Team – Onboarding & Fulfillment Specialist
Are you a people person who loves tech, takes initiative, and thrives in a fast-paced startup environment? We’re looking for someone who’s equal parts customer service professional and shipping specialist to help onboard our amazing clients and keep operations running smoothly.
About Us
Simple RFID helps businesses worldwide track inventory smarter using RFID technology. Our software hardware combo replaces old-school barcodes with smart RFID tags that let you count, locate, and track inventory with unmatched speed and accuracy.
We're a small team doing incredible things in a rapidly growing industry, and we're looking for someone ready to grow with us!
What You’ll Be Doing
- Onboarding & Training new clients on our RFID software, assisting with account setup, hardware configuration, and testing
- Support & Retain customers by resolving issues via our ticket portal and delivering a top-notch experience
- Manage Fulfillment by packing and shipping daily hardware and label orders to customers around the world
- Take Ownership of your role—stay organized, stay proactive, and seek ways to improve internal processes
- Collaborate Cross-Functionally with our support/dev team and advocate for customers through thoughtful feedback
What We’re Looking For
- Strong communicator with professional email writing and phone etiquette
- Friendly, self-motivated, and solutions-oriented
- Passionate about customer success and efficient operations
- Independent thinker who takes ownership of both solo and team projects
Bonus:
- Interest in tech, AI, or software development
- Fluent in Spanish
- Experience shipping packages through FedEx (domestic & international)
Details
- Location: In-office near Costco (St. George, UT)
- Schedule: M–F, 9AM–5PM (flexible; full-time preferred)
Pay:
- Starts at $16/hr
- $18/hr after positive 60-day review
- Room for growth & promotion
Why Simple RFID?
- Collaborative, Tight-Knit Team – We’re a small but strong team that thrives on teamwork, shared goals, and celebrating wins together
- Innovative & Fast-Paced – Work with cutting-edge RFID technology that’s reshaping how businesses manage inventory across the globe
- Real Career Growth – Be part of a growing company where your ideas matter and your work makes a visible impact
- Mission-Driven Impact – Help simplify operations for companies worldwide and make their lives easier
- Learn & Evolve – We value self-starters who are curious, proactive, and eager to grow with us
Ready to make your mark at a growing tech startup? Apply today and help us bring the power of RFID to the world.
www.SimpleRFID.com
Salary : $16 - $18