What are the responsibilities and job description for the Technical Writer position at Simple Technology Solutions?
At Simple Technology Solutions, our people are our priority. We know our team members are more than employees—they're parents, friends, volunteers, artists, and athletes. That's why we offer flexibility to help them thrive personally and professionally while delivering exceptional solutions to our Federal Government clients.
Our culture is built on collaboration, continuous learning, and excellence. We are mentors and thought leaders who share knowledge and foster growth. Recognized as a "Best Place to Work," we believe a range of perspectives helps us drive innovation and exceed customer expectations. At STS, taking care of our people isn't a perk—it's the standard.
As an 8(a) HUBZone company, we also offer special incentives for team members living in qualified HUBZones. Check out the HUBZone map HERE to see if you qualify!
Simple Technology Solutions is looking for a Technical Writer to add to our team.
Quick Position Overview:
- US Citizenship is required
- Bachelor's Degree is required
- minimum of 5 years' position related experience is required
- Public Trust Clearance Needed
- This position is contingent upon contract award.
The Role:
The Technical Writer supports the USDA FNS SPARS program by creating, editing, and maintaining high-quality documentation for both technical and non-technical audiences. This role ensures that user guides, system documentation, and procedural materials are clear, accurate, accessible, and compliant with USDA standards, including Section 508. This position is contingent upon contract award.
The Technical Writer at STS will:
- Develop and maintain user manuals, standard operating procedures (SOPs), training guides, release notes, and technical documentation related to the SNAP-Ed Plan and Report System (SPARS).
- Collaborate with developers, business analysts, testers, and federal stakeholders to gather information and translate it into understandable documentation.
- Edit and proofread documentation for clarity, grammar, style, and accuracy.
- Ensure that all deliverables meet USDA branding and formatting requirements, as well as Section 508 accessibility standards.
- Support the creation of visual aids such as diagrams, process flows, and screenshots to enhance documentation.
- Maintain document version control and support document organization in repositories like Confluence or SharePoint.
Education and Experience:
Required
- Bachelor's degree in English, Communications, Information Technology, or a related field.
- 5 years of experience as a technical writer supporting IT or federal programs.
- Demonstrated ability to write and organize clear, concise, and accurate documentation for both technical and non-technical users.
- Experience with document editing and publishing tools (e.g., Microsoft Word, Adobe Acrobat, Confluence).
- Familiarity with Section 508 accessibility requirements and remediation tools.
- Excellent interpersonal skills and the ability to work with diverse teams.
- Must be able to work the hours of 8am-5pm Eastern Time regardless of your home location
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
