Product Manager - SaaS Fraud Prevention

This role is hybrid (1-2X/week in-office), ideally in Austin, TX. 

This is a customer-facing Product Manager role responsible for developing fraudtech SaaS software products that support financial institution customers in their fraud prevention efforts within the digital banking channel, primarily focused on Transaction Monitoring fraud prevention. You'll participate in customer meetings, engage with partners and engineering teams, and collaborate with sales leadership to help prioritize and execute on product initiatives

You will develop expertise in customer fraudtech needs and work with engineering, hosting, information security, and cybersecurity teams to create features that strengthen our fraud-fighting capabilities. 

Responsibilities:

• Support the execution of business cases for partnerships and fraudtech products
• Collaborate with cross-functional teams to ensure effective communication and alignment
• Track project progress and provide regular status updates to stakeholders
• Work with partners and internal teams to drive product adoption and sales
• Help maintain partnership with CyberSecurity teams internally
• Apply your knowledge of fraud & security in the financial industry to improve our products
• Contribute to the fraud domain product strategy and roadmap including prioritization of initiatives and definition of the features and capabilities that will create value for our customers
• Help define success metrics for projects and tie them to business objectives
• Listen to client feedback and transform it into actionable insights
• Work with engineering and UX teams to understand technical and user experience trade-offs
• Research market trends and opportunities in the fraud prevention space

Product Management Core Skills:

• You balance user experience with time-to-market considerations
• You can analyze market research to inform product decisions
• You understand enterprise software development practices
• You're eager to learn more about the fraudtech partner ecosystem

Industry / Technical requirements:

• Relevant experience in SaaS or Financial Services industries
• You are an expert in fraud prevention and security in the financial sector
• You have a strong acumen using data and analytics to identify fraud and security risks
• You have a deep working knowledge of payment channels and fraud associated with consumer and commercial payment forms
• You understand how behavioral insights and fraud mitigation techniques work together
• You're knowledgeable about fintech solutions and anti-phishing techniques
• Understanding of agile development processes and bi-weekly release cycles
• Proficiency with Jira, Confluence, Excel, and PowerPoint
• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities

This is an opportunity to grow within a dynamic team while making a significant impact on our customers' fraud prevention capabilities.

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