What are the responsibilities and job description for the Billing Specialist position at Simply Dental?
Simply Dental Managements network of practices serves families in MA, NH, and CT. Our network of over thirty practices offers orthodontics, general and pediatric dentistry, oral surgery, and endodontics.
Our philosophy is simple "Do right and success will follow". It is the fiber of what makes Simply Dental Management stand out in a crowded field. We care about people. We care about improving the lives of our patients and team members.
- Maintaining current insurance practices, requirements, and forms
- Verifying proper reimbursement is received for services provided
- Processing and following up insurance claims and documenting and coding information
- Reviewing patient accounts and determining appropriate billing distributions
- Processing statements and entering information into database
- Reviewing past due bills and following up on past due accounts
- Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for the Practice
- Educate patients at every opportunity
- Maintain an outgoing, friendly attitude with patients and team members at all times
- Answers phone calls and navigates patients for best solution
- Follows HIPAA policy in all aspects of communication and office procedures
- Write clearly, concisely, logically, and legibly
- Demonstrate accuracy in spelling and basic math
- Speak, understand, and write grammatically correct English
- Understand and respect the behavior, attitude, and beliefs in congruence with the values and vision practice
- Confirms, updates and verifies all patient demographic and clinically necessary information
- Obtains and updates patient insurance information when needed
- Scans documents into each patients file
- Partners with the office team to ensure patients visit exceeds expectations; takes appropriate action when visits do not exceed those expectations
- Responds quickly and efficiently to all patient concerns while coordinating all parties to be involved
- Complete tasks within given time frames
- Performs general office duties; mail distribution, daily shipping and receiving, and shredding of protected health information
- Perform tasks for other office personnel in their absence and periods of high activity
- Dress according to office policy
- Maintain appropriate stock level of office supplies
- Contribute to team spirit
- Perform other duties as assigned by Manager
- Education level: High School Diploma or GED
- Previous experience in dental setting preferred but willing to train the right candidate
- Ability to use Microsoft Office applications, G Suite and company Practice Management Software
- Positive Attitude
- Team Player
- Good communicator
- Professional Appearance and Demeanor
- Knowledge of English composition, grammar, spelling, and punctuation
Hours: This position is a standard Full-Time position, with general business operating schedule, Monday-Friday 8:00 am to 5:00 pm with a hybrid schedule working three days onsite.
Benefits: 401k, Vacation Time, Sick Time, Dental Benefit, Ortho Benefit, Holiday Pay, Health Insurance
