What are the responsibilities and job description for the Ortho Patient Coordinator -Spanish Speaking position at Simply Orthodontics?
Simply Orthodontics is seeking an enthusiastic Orthodontic Patient Coordinator to join our team at Super Braces in Lawrence. Our new patient coordinate thrives in a fast-paced, team environment while wearing many hats. The ideal candidate will be bi-lingual in Spanish. This position is Monday-Friday 8am to 5pm.
As an Orthodontic Patient Coordinator in our practice, you will play a crucial role in delivering exceptional care and service to our patients, helping to create healthier smiles every day.
Who we are:
Super Braces is a member of the Simply Orthodontics group of practices., we prioritize a positive culture. Our philosophy is simple, "Do right, and success will follow," We care about people. With practices in Massachusetts, New Hampshire, and Connecticut, we are proud to be a doctor-owned organization dedicated to doing what’s best for everyone involved.
- You genuinely care about your patients and colleagues.
- Integrity and respect are non-negotiable for you.
- You work hard and believe in bringing your smile to work every day.
- You thrive in a culture that values individual growth and development.
- Providing Exceptional Customer Service
- Greeting all patients with a warm and friendly smile
- Checking patients in and out for appointments
- Scheduling appointments for patients
- Answering phones with enthusiasm
- Picking up and organizing mail to and from office
- Assisting with patient billing processing and questions
- Organizing and file all paperwork generated by the clinic
- Assisting clinic with seating patients and coordinating patient flow
- Keeping the reception area clean and orderly at all times
- Checking and verifying patients' insurance
- Taking part in company marketing events and responsibilities
- Other duties as assigned by the manager
- Health Insurance enrollment on your first day
- Vacation Time
- Paid Holidays
- Paid Sick time
- Dental and Orthodontic Benefits
- 401K Retirement Plan
- You have previous customer service experience, ideally in a dental office
- You are computer proficient
- You are professional
- You have a positive attitude and are a team player
- You are flexible and willing to help out as needed
- You have a High School Diploma or Equivalent
