Retail Assistant Manager

Simply Southern is a nationally recognized apparel brand that celebrates the preppy American lifestyle. Founded in Greensboro, NC in 2005, Simply Southern has been creating vibrant, catchy t-shirts and clothing for more than a decade. Simply Southern began as a small apparel kiosk in a mall in 2005. Today, Simply Southern is sold by over 6,000 independent retailers and has 27 of our own retail stores throughout 12 states. Between our corporate office, production facility, and retail locations, Simply Southern employs over 400 people. Simply Southern is passionate about helping the less fortunate and using our success for good. Simply Southern donates to a variety of organizations, but are best known for our efforts to help sea turtle conservation and ChildFund International. To date, Simply Southern has donated over $6 million in cash and merchandise.

Simply Southern is looking to hire an Assistant Manager for our Carolina Place mall location. Previous experience in the retail industry and management is required.

POSITION SUMMARY: Assistant Managers lead our stores with organization and efficiency, they fill in for the Store Manager when needed, and hold the employees accountable to all policies and procedures. Assistant Managers are exceptional at customer service and lead our employees by example and through training and development.

KEY RESPONSIBILITIES:

• Train, coach, and develop employees
• Delegate tasks to employees and provide follow-up
• Hold employees accountable for their performance; provide coaching and counseling as needed
• Provide effective, open, and consistent communication on goals during meetings while recognizing positive contributions
• Educate employees on and enforce all appropriate personnel policies, labor laws, and security and safety procedures
• Contribute to the hiring of new employees
• Ensure employees provides fast, friendly, and accurate service
• Contribute to employee’s performance reviews
• Effectively handle customer issues; continuously improve audit scores
• Measure customer satisfaction and execute plan to improve both satisfaction and loyalty
• Ensure product quality, store cleanliness, maintenance and security standards are met
• Ensure proper cash handling and deposit procedures are followed
• Ensure appropriate inventory and ordering systems are in place
• Ensuring the completion and efficiency of all other processes within the store, per the managers instruction
• All other tasks assigned by management

QUALIFICATIONS/SKILLS:

• Excellent communication skills to connect effectively with customers and co-workers
• Possess a positive attitude and ethics which support our values and culture
• Ability to manage a fast-paced, high-volume, clean, customer-focused store
• Strong time-management skills; ability to multi-task, prioritize, and organize
• Willingness to learn and develop management skills
• Ability to stand/walk for up to 10 hours per day
• Available approximately 40 hours per week; able to work flexible hours necessary to manage and operate the store effectively, including weekends, holidays, and closing shifts as needed
• Requires open availability

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Retail management: 2 years (Preferred)

Work Location: In person

Salary : $18