Family Success Advocate

The Family Success Advocate is passionate about nurturing, educating, and empowering children and families in social and financial need to lead fulfilling and productive lives. The Family Success Advocate is expected to engage, equip, and empower families of children attending the Center. This family liaison is responsible for supporting the implementation of family engagement policies, procedures, and strategies, engaging families, and assisting them in admissions activities by working as a case manager. This individual will work to incorporate family feedback to enhance the family engagement experience. The Family Success Advocate will act as a liaison between the Center and families, reporting directly to the Family Success Manager, and working closely with other Family Success Advocates, and families to ensure that questions about the education, health, and safety of their children are answered. Starting salary is in the range of $45,168 to $60,300 per year, based on expertise.

Responsibilities :

• Collaborating with the CHS Central Office enrollment / family engagement team and implementing CHS family engagement policies, procedures, and strategies
• Using a Student Information System to track family engagement objectives and milestones
• Representing CHS to parent groups and individuals away from the CHS center
• Assisting families in all aspects of the enrollment process
• Understanding family needs and helping families navigate the system of applying for services like transportation, food, clothing, etc.
• Pointing families to community resources and family events at CHS
• Leveraging impactful communication tools to deliver effective communications supporting healthy relations between parents, children, and CHS
• Conducting home visits and family meetings to identify concerns
• Researching initiatives to support families and enable child success
• Supporting child retention by developing successful relationships with families
• Working beside a team of other Family Success Advocates to collaborate and implement best practices
• Remaining updated of developments in the fields of family studies and child development
• Developing individualized plans for each family in need, understanding how different experiences (culture, traumas, etc.) should impact the treatment approach
• Aiding the Family Success Manager in training efforts between CHS and families
• Planning family engagement events and activities such as and family-oriented initiatives
• Implementing a system of feedback loops and gap resolution around family and community engagement
• Reinforcing best practices in building strong relationships with families, children, and community partners
• Assisting in the orientation and adjustment of newly enrolled children
• Other duties as assigned

Qualifications :

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Salary : $45,168 - $60,300