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Medical Billing Specialist

SimplyApply
Minneapolis, MN Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/2/2025

Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.

At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.

About the Role :

We are seeking a Medical Billing / Insurance Specialist to join our Business Office Department. As a Insurance Specialist, you are responsible for working accounts receivable for specified insurance group(s), including claims follow-up, denials, and appeals. You will also be responsible for answering patient telephone calls within the business office and assisting patients in resolving questions about their statement.

To be considered for this position, we are requiring a minimum of two years of billing experience in a medical practice, using an automated billing system.

The hourly range for this position is $21.80 - $25.00. Pay is based on years of relevant experience.

Hybrid position that will require 1 day in office after successful completion of the training period.

Responsibilities :

Completes review of A / R report in a timely fashion, recognizing trends within that A / R, keeping supervisor informed while seeking resolution of issues involved

Answer incoming patient phone calls to assist with billing questions and request payments

Researches credit balances and prepares refund documentation for checks to be issued

Works denials per Voyage Healthcare protocol

Responds to correspondence from payers within 48 hours of receipt

Appeals incorrectly paid and denied claims in a timely fashion

Interacts with coding specialists as necessary to resolve claims

Assists with updating patient demographics and insurance information as needed

Keeps up-to-date with changes as it relates to billing and coverage issues for assigned payers

Requirements :

High school diploma or equivalent

2-year medical billing / medical administration degree preferred

Minimum of two years of billing experience in a medical practice, using an automated billing system required

Proficient with Electronic Medical Records and Microsoft Office products preferred

Ability to effectively communicate and work efficiently with patients, staff, physicians, and administration

Ability to maintain a positive approach on the telephone and providing a high level of customer service

Demonstrates leadership and problem-solving skills

This position requires strong communication skills, both written and verbal

Voyage Healthcare offers the following benefits :

Supportive, collaborative, and welcoming work environment where your contributions are valued

Paid Time Off (PTO)

Paid Holidays birthday floating holiday

Medical, Dental & Vision Insurance

Long Term Disability Insurance (LTD)

Short-Term Disability Insurance (STD)

Company paid life insurance

Retirement Benefits with 401(k) match

Education Assistance

Employee Assistance Program (EAP)

Voyage Healthcare is an Equal Employment Opportunity / Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE / AA

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Salary : $22 - $25

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