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Unit Coordinator

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Weymouth, MA Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/7/2025

Job Description Summary

The Unit Coordinator / Secretary through communication, requisitioning and management of supplies and equipment, coordinates the activities of the nursing staff, the patient, the physician, other Hospital departments and visitors. He / she performs general receptionist and clerical duties in order to facilitate efficient functioning of the nursing unit.

Job Description

1 - CUSTOMER SERVICE

a - Demonstrates professional courtesy in all interactions, answers questions or finds someone who can.

b - Acts as resource person to nursing staff, other clinicians and support services.

c - Interacts with patient and families in a compassionate and humanistic manner, demonstrating empathy, sensitivity and patience.

2 - TECHNOLOGY

Utilizes technological solutions to work processes and practices.

a - Utilizes all meditech applications required by department and unit standards (PCS, order entry, EMR, etc).

b - Access lotus notes to review email, learning management and other resources as applicable.

3 - ORDERS / ADMISSION / DISCHARGE / TRANSFER OF PATIENTS

a - Scan all orders to Pharmacy, alerts nurse to STAT orders and enters physician orders in a timely manner.

b - Clarifies all questions related to orders with assigned nurse.

c - File reports in to the patient's chart in appropriate areas.

d - Keeps bed track and PCS systems up to date.

e - Books appointments through central scheduling as indicated.

f - Ensures discharge disposition is entered accurately and in a timely manner

g - Fax necessary discharge paperwork and medication reconciliation to appropriate provider(s).

h - Completes daily chart audits.

4 - SUPPLIES / SERVICES

a - Order supplies from Stores / other departments as needed or requested in collaboration with Operations Supervisor.

b - Collaborates with Operations Supervisor to maintain / change par levels and to order from outside vendors.

5 - MONITORS THE SAFETY OF THE BEHAVIOR MANAGEMENT PATIENT AS EVIDENCED BY ;

a - Provides continuous video observation of patient(s), does not leave video monitor unattended.

b - May be required to monitor several patients with similar needs during one shift.

c - On duty until relieved by oncoming coverage or Registered Nurse discontinues coverage.

d - Maintains a safe environment as directed by the Registered Nurse.

e - Obtains appropriate information at the start of the shift in regard to care from licensed nurse.

f - Keeps patient(s) in sight at all time.

g - Alerts the appropriate RN to assist in the event of an unexpected change in behavior or safety risk to patient.

h - Maintains confidentiality of patient(s).

6 - SAFETY AWARENESS

Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment

a - Understands individual roles / responsibilities in event of hospital codes / emergency preparedness. (e.g., Code Disaster).

b - Ensures that unit environment meets regulatory requirements at all times (no cardboard boxes on the floor, safe passages).

7 - PROFESSIONAL DEVELOPMENT

a - Functions as a preceptor for new employees.

b - Facilitates efficient hand off shift to shift.

c - Demonstrates dependability / flexibility in meeting scheduling needs of the unit and Hospital.

d - Utilizes critical thinking and problem solving in day to day operations as well as emergent situations.

e - Communicates appropriately and effectively utilizing the chain of command.

f - Assumes an active role in keeping informed about changes in hospital policy, procedure, and equipment.

8 - COMPLIANCE

a - Works within legal, regulatory and ethical practice standards relevant to the position.

b - Complies with applicable policies and procedures

c - Safeguards the privacy and security of patient information. The employee complies with policies and procedures relating to SSH's privacy and security programs.

d - Brings potential compliance issues to a manager, supervisor, director or VP.

e - Complies with the mandatory education requirements of the compliance, privacy and security programs.

9 - PATIENT / FAMILY CENTERED CARE

a - Conveys respect for values, preferences, and expressed needs of the patient and family.

b - Communicates and collaborates effectively with patients and families to promote patient health and well-being.

ESSENTIAL FUNCTIONS (Cont.)

1 - Technology and Learning

a - Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.

b - Embraces technological advances that allow us to communicate information effectively and efficiently based on role.

Physical Requirements :

General Activity - Frequent Standing / Walking Required, No Driving

Motion - Frequent Activity Required-pushing, pulling, lifting, bending

Motor Skills - Use of hands required, Use of feet required

Weight / Force - Light lifting required (

Body Fluid Exposure - Yes

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