What are the responsibilities and job description for the IT & Systems Engineering Specialist position at Simpro Software?
First Things First - What We Can Offer You
The IT & Systems Integration Engineering Specialist role will drive Simpro Group's innovation and scalability. By automating processes and integrating key business systems, you'll enhance cross-platform visibility and improve efficiency. This role is crucial for future-proofing our business through emerging technologies and building scalable solutions to support our growth.
What You’ll Do
Cross-Platform System Integration
Key Skills
Essential:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
So, if you'd like to join a fun and progressive organization where there are opportunities to develop your career, please apply now with your CV/resume.
- Responsible Time Off
- Opportunities for growth and development
- Second-to-none product training provided
- Comprehensive medical, dental, vision package with 100% employer paid options
- 401k/Retirement Plan with 6% employer match
- Flexible work environment
- Generous parental leave program
The IT & Systems Integration Engineering Specialist role will drive Simpro Group's innovation and scalability. By automating processes and integrating key business systems, you'll enhance cross-platform visibility and improve efficiency. This role is crucial for future-proofing our business through emerging technologies and building scalable solutions to support our growth.
What You’ll Do
Cross-Platform System Integration
- Design and maintain integrations between Salesforce, HubSpot, Sage Intacct, Slack, custom/internal CRMs and other key business systems.
- Develop and optimise data flows (e.g., lead-to-cash, customer support ticketing) across business platforms.
- Automate workflows using AWS Lambda (for serverless compute), Python scripts, or middleware tools.
- Streamline manual processes (e.g., data syncing, report generation) between finance (Sage), CRM, collaboration tools (Slack) and other key tools as applicable
- Troubleshoot integration failures, API errors, or data discrepancies; implement fixes and preventive monitoring.
- Provide occasional specialised IT support for internal systems (e.g., debugging permissions, resolving data sync issues).
- Assist with core production product/platform support during critical incidents (e.g., diagnosing API downtime affecting customer-facing tools).
- Build lightweight internal tools (e.g., dashboards, data validators) to enhance cross-platform visibility and usability.
- Propose solutions to increase interoperability between core systems (e.g., unifying Salesforce and HubSpot data models).
- Identify opportunities to rationalise the technology stack (e.g., retiring redundant tools, consolidating APIs).
- Research and prototype integrations for future systems (e.g., AI/ML tooling, low-code platforms).
Key Skills
- Integration Platforms: Salesforce, HubSpot, Sage Intacct, Slack API
- Cloud Services: AWS Lambda, EventBridge, SQS, S3
- Automation: Python, PowerShell, Postman
- Monitoring: CloudWatch, Datadog, PagerDuty
- Databases: SQL (PostgreSQL, MySQL), data warehousing (Redshift, Snowflake)
Essential:
- Experience integrating Salesforce, HubSpot, or Sage Intacct with internal systems via APIs.
- Proficiency in scripting (e.g. Python, Bash) for automation and data transformation.
- Experience with AWS services (Lambda, S3, EventBridge) as part of integration workflows.
- Knowledge of REST API design, authentication (OAuth, API keys), and error handling.
- Ability to balance BAU support with strategic innovation initiatives.
- Certifications: Salesforce Administrator, HubSpot Integration Designer, or AWS Certified Developer.
- Experience rationalising legacy systems or reducing technical debt.
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
So, if you'd like to join a fun and progressive organization where there are opportunities to develop your career, please apply now with your CV/resume.
- Please note, no agencies will be accepted in the recruitment of this role. We would like to take this opportunity to thank all candidates for their application. Only candidates who meet the criteria above will be contacted for an interview.
