Truss Designer (Remote)

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

Learn about our company culture .

YOU

As a Building Technology Software Support Technician, you will be responsible for providing support for engineering and design services performing back checks and component review for projects submitted by Simpson Strong-Tie customers.

WHAT YOU’LL BE DOING (% of Time)

Assist in completing reviews of truss and EWP component design - working with Simpson Strong-Tie Engineering/Design Services used by Simpson Strong-Tie building technology customers. (80%)

Provide remote technical support for branch building technology customers. (5%)

Test future software versions before releases to help improve Simpson Strong-Tie technology offering to better support regional needs. Communicate with the software development team providing feedback on testing. (5%)

Conduct customer health checks and coordinate with team and branch building technology customers about release notes, challenges, software updates, webinars, etc. (5%)

Assist with new customer implementation that includes preparing implementation materials and hardware, performing software installations, occasional on-site and remote training and continual customer support as needed to achieve customer proficiency. (5%)

DESIRED SKILLS AND EXPERIENCE

If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is frequently required to stand, walk, sit, see, talk, and hear. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs.

WORK ENVIRONMENT

This job operates in both a professional office environment, customer sites and outdoor construction job sites. This role routinely uses standard office equipment such as computers, phones, printers/scanners, etc. The employee occasionally works around moving mechanical parts. Noise level may be loud at times.

TRAVEL REQUIRED

This job requires approximately 5% domestic travel.

WORK STATUS & LOCATION

This full-time, exempt position is fully remote. The ideal candidate will reside within the Northeastern region of the United States.

RELOCATION

Relocation is not available for this position.

PAY
$65,200 - $104,300 / year

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REWARDS AT SIMPSON STRONG-TIE

We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.

Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, phencyclidine and opiates.

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