Business Solutions Advisor

Sims Lifecycle Services (SLS) is a global leader in electronics and reuse recycling with facilities across the globe. Our goal is to be the world’s best, safest, and most responsible recycling company. SLS serves global clients across a range of industries to securely and responsibly recycle and manage the disposition of IT equipment and electronic products.

Our asset management and recovery service enables businesses to meet both their social and legal obligations in the treatment of surplus electronics in a legally compliant, data secure, fully traceable, and environmentally sustainable manner. With our global reach, expertise, and infrastructure, SLS is able to provide a comprehensive solution for e-waste and IT asset disposition anywhere in the world.

This position will report to the International Business Development the Business Solutions Advisor serves as the primary business contact between Sims Lifecycle Services and AWS. This role is tailored for a junior sales professional with some expertise in the cloud ecosystem- AWS a plus. They will understand data center solutions, cloud computing, and the broader technology landscape. The ideal candidate will help develop relationships with key decision-makers, and consistently exceeds sales targets for clients identified by management as key to meeting establish strategic objectives

Principle Accountabilities

• Develop and secure new revenue-generating business opportunities/relationships.
• Source new business opportunities in line with SLS’ strategic objectives.
• Forecast, research and execute plans that will build current and future business.
• Develop and present reports and presentations to decision-making audiences to close new business.
• Maintain and increase revenue streams with current accounts through problem-solving and administrative follow-up.
• Develop and maintain a well-coordinated internal relationship with key decision makers within the organization across all sites.
• Ensure that client issues are dealt with in an efficient manner, informing the customer service manager of any problems that may arise.
• Provide transactional account support regarding, but not limited to, logistics, accounting, settlements, quotes, and contract compliance.
• Ensure that all processes and procedures are completed, and quality standards are met via SOW process.
• Ensure all client requirements are met. Receive and respond to calls and emails from client. Answer clients’ questions promptly and accurately. Ensure clients’ issues are resolved in an efficient manner. Respond to complaints, examine and investigate nonconformities, determine causes for discrepancies, and adjust internal processes as needed.
• Ensure all client requirements are met, answer clients’ questions promptly and accurately. Respond to complaints, examine and investigate nonconformities, determine causes for discrepancies, and adjust internal processes as needed.
• Other functions as needed
  
  

Other

• Demonstrate personal responsibility for all Environmental, Health & Safety (EH&S) policies, procedures, and initiatives.
• Support diversity and inclusion, positive employee relations, and teamwork.
• Support measures designed to effectively manage costs and adherence to budgetary requirements.
• Support continuous improvement initiatives and quality requirements. Comply with all Company policies, procedures, and initiatives relevant to job. Support training and performance management initiatives.
  
  

Key Performance Indicators

• Lead Generation/Prospecting Activity: Track the number of new leads identified or qualified, encouraging them to practice finding potential clients and generating interest.
• Product Knowledge Assessment: Regularly assess understanding of products or services, which can be done through quizzes or role-playing sessions. This ensures they’re building a strong foundation for discussing offerings.
• Client Meeting or Demos Conducted: For a new hire, having experience with customer-facing interactions is valuable, so tracking this can encourage them to gain practice with presentations or product demos.
  
  

Key Relationships

• Internal – Commercial Team, Service Delivery, Operations, Finance
• External – Clients and potential clients, Subcontractors, Service Providers
  
  

Experience/Education

Experience/Qualifications Required

• Bachelor’s degree preferred with three years of related experience.
  
  

Qualifications

• Strong interpersonal and verbal and written communication skills and the ability to work effectively with a broad range of
  
  

individuals at multiple levels

• Strong project management skills to handle multiple initiatives simultaneously.
• Ability to manage multiple tasks, meet deadlines, and work in a fast-paced environment
• Knowledge of modern office practices, equipment, and software, including proficient with MS Office suite
  
  

Working Conditions/Physical Demands

Physical

• Work is normally performed in a typical office/home (remote) work environment
• Occasional exposure to noise, dust, heat, fumes, and weather conditions.
• Typical use of office equipment including computers, telephones, copiers, etc.
• Long periods of sitting, standing, walking, and telephone speaking and listening.
• Must be able to wear personal protective equipment such as hard hat, safety shoes, safety glasses, ear plugs, fitted dusk
  
  

mask, etc., as required.

Mental

• Must be able to take on new assignments as needed regardless of existing workload
• Must be able to work under deadlines and related stresses in a timely manner
• Must be able to handle personnel issues and situations as they arise in a professional manner
  
  

Physical Demands

In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SLS is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

With a promote-from-within philosophy and a variety of programs available to support continuous learning, Sims offers the opportunity for a rewarding career. We are committed to the ecologically sound and sustainable use of resources and strive to operate in a manner that minimizes waste and protects the environment.

A career with SLS provides you with the opportunity to work with an organization whose goal is to be the world’s safest and most responsible recycling company. Our people achieve this by creating a zero-harm workplace, being exemplary members of the communities in which we operate, and being responsible stewards of the environment. We also offer competitive pay and a range of attractive benefits.

SLS is proud to be an equal opportunity employer. We value the diversity of all of our employees and are committed to creating an inclusive working environment where everyone can contribute, advance on merit, and realize their full potential. SLS does not discriminate with regard to race, sex, religion, color, national origin, citizenship status, disability, age, marital or familial status, sexual orientation, gender identity, gender expression, veteran status, housing status, source of income, or any other status protected by federal, state, or local laws. This applies to any employment decision, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  qualified applicants with a disability in need of a reasonable accommodation may request such without fear of reprisal or discrimination.

To achieve our purpose to create a world without waste to preserve our planet, we are guided by our Principles of Purpose: Be Safe Well, Band Together, Be Accountable Transparent, Consistently Innovate, Inspire with Purpose, Celebrate Have Fun.