Salesforce Administrator, Rochester, NY

Why Join Us? At SimuTech Group, we’re all about building strong, dependable systems that drive growth and innovation. Our team thrives on collaboration, precision, and dedication, working together to support cutting-edge business processes. If you value structure, reliability, and the satisfaction of completing tasks with excellence, a career with SimuTech Group may be the perfect fit for you.

Still on the fence? Take a look at the incredible benefits our company has to offer:

• Zero Cost Medical Insurance: Enjoy peace of mind with no premiums, deductibles, or copays for in-network medical care for you and your family.
• Comprehensive Dental and Vision Coverage: We cover 100% of your premiums for dental and vision insurance.
• Cooperate Wellness Coach: Access free workouts, personalized 1:1 virtual & in-person (Rochester only) training sessions, nutritional counseling, mindfulness, stress management, and more with our dedicated corporate trainer.

What Makes This Role Great?

• You’ll work in a collaborative environment where your consistent, detail-oriented approach will shine.
• You’ll play a pivotal role in supporting and improving our Salesforce ecosystem, helping drive success across multiple departments.
• You’ll have opportunities to refine your skills, solve challenges systematically, and master tools that drive operational excellence.

Location: Rochester, NY

Job Summary: As a Salesforce Administrator, you will be at the heart of our business operations, ensuring the smooth and efficient functioning of Salesforce for our teams. This role requires a methodical, detail-oriented individual who enjoys mastering systems, maintaining clean data, and supporting others with expert guidance.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage users, user profiles, permission sets, custom objects/fields, Flows, and Lightning Pages.
• Provide daily Salesforce Help Desk support, train new users, and help foster Salesforce expertise across the company.
• Maintain clean Salesforce data without duplicates, ensuring accuracy, consistency, and accessibility.
• Collaborate with cross-functional teams to evaluate and execute new development requests, proactively identifying and implementing process improvements.
• Create and maintain standard Salesforce reports and dashboards for all users.
• Stay up to date with Salesforce releases and manage system upgrades, ensuring minimal disruption to business operations.
• Develop and maintain documentation for key processes to ensure best practices.
• Sync selected data between our Salesforce instance and our software supplier’s Salesforce Partner Community.

Qualifications:

• 6-12 months of Salesforce administration experience.
• Salesforce administrator certification or equivalent knowledge.
• Strong understanding of complex business processes and reporting mechanisms.
• Excellent organizational and communication skills.
• Eagerness to constantly learn and challenge the status quo.
• Ability to balance technical decisions with big-picture thinking.
• Basic understanding of Salesforce tools such as Approval Processes, Flows, Dynamic Forms, and Dynamic Actions.
• Proven ability to create detailed reports and dashboards.
• Solid grasp of accounting principles and general business concepts.
• Proficiency in Salesforce Sales Cloud and Service Cloud for sales and support operations.
• Experience optimizing Salesforce activities in support of business objectives

Preferred Skills:

• Exposure to other Salesforce products including Account Engagement (Pardot), Sales Engagement (High Velocity Sales), Quip, and Einstein for Sales
• Demonstrated capability in integrating platforms such as Outlook, Conga, Certinia (FinancialForce), and Microsoft Teams.
• Basic understanding of Microsoft Excel and Pivot Tables.
• Interest in Generative AI

Additional Benefits:

• Short Term Disability
• Long Term Disability
• 401k Plan with employer match
• Limited Flexible Spending Account
• Life Insurance
• Paid time off
• Professional development assistance
• Referral program
• Bonus plan

Salary Range - $70,000 - $90,000 (depends on experience)

Ready to Join the Adventure?

If you’re excited to bring your dedication and methodical approach to SimuTech Group, we’d love to hear from you! Apply now and embark on an exciting journey with SimuTech Group.

SimuTech Group is an equal opportunity employer and welcomes applicants from diverse backgrounds. Only those selected for an interview will be contacted.