Medical Clinic Phlebotomist / Medical Assistant

Medical Clinic Phlebotomist / Medical Assistant

Singing River Health System - Family Medicine Clinic Orange Grove | Full-Time | M-F 7:30-6; DAYS rotating weekends |
Gulfport, Mississippi
United States

Position Overview:
The Phlebotomist/Medical Assistant performs venipunctures and collects other specimens for clinical laboratory testing, and may be required to function as a laboratory courier. Most importantly, the Phlebotomist/Medical Assistant must ensure that appropriate specimens are collected from the proper patients, as well as work effectively with a variety of patients, including but not limited to, critically ill, trauma, newborn, geriatric and outpatients in numerous settings. The position requires substantial accuracy in patient identification, specimen collection, labeling, preservation, transportation and pre-test processing. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Education:
High School graduate or equivalent required; some college with courses in a health or science-related field preferred. Training in computer, basic office equipment and medical terminology preferred.

License:
N/A

Certifications:
Certification from a Medical Assistant Program preferred.  Current Phlebotomy certification from an approved agency is preferred. 
If certified, a current Phlebotomy certification from an approved agency is preferred. Certification must be from one of the following:  
•ASCP (American Society for Clinical Pathology Board of Certification)
•APA (American Phlebotomy Association)
•AMT (American Medical Technologists) 
•NHA (National Health Career Association)
•NCCT (National Center for Competency Testing)
•NIHP (National Institute of Health Professionals)
•MedCA (Medical Career Association)
•NPC (National Phlebotomy Certification Exam)
•AAH (American Allied Health)
•Any accredited certification not listed, can be reviewed for approval by the Lab Director

Must complete and maintain BCLS certification upon hire and/or transfer.  

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience:
Minimum of one (1) year Medical Assistant experience is preferred. Prior phlebotomy experience preferred.

Reports to:
Practice Manager, under the direction of the Physician, Nurse Practitioner, or LPN responsible for patient care management.

Supervises:
N/A

Physical Demands:
 Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.

Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.

Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands:
Must demonstrate keen mental faculties/assessment and decision-making abilities.  Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.  Must demonstrate strong written and verbal communication skills.  Must possess emotional stability conducive to dealing with high stress levels.  Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required.  Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands:
Must possess superior customer service skills and professional etiquette.  Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. 

Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.