Demo

Commercial Insurance Department Manager

Single Source Insurance Inc
Clearwater, FL Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 5/20/2025

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Vision insurance

Summary / Objective

The Commercial Department Manager (CDM) will lead the commercial department team members in the areas of renewal management, and client servicing.  The CDM will participate in strategic operational functions within the department to advance the knowledge of team members. The CDM will add value and profitability to Single Source Insurance while moving the agency forward to accomplish the strategic mission of the company.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Oversee proper input of policy information in Vertafore / AMS 360
  • Tracking of new, renewed and cancelled accounts
  • Successfully pull reports including renewal lists
  • Track and report on monthly and overall retention
  • Provide Instruction and Correction to Commercial Lines Team members in areas related to properly following company and department procedures and agency protocols.
  • Track team member progress on client accounts to ensure accuracy and timely completeness.
  • Keep up to date on industry changes and inform the team.
  • Monitor carrier updates to ensure most profitability on lines of business.
  • Present department summaries to executive team as requested to apprise of department issues and achievements and report status updates.
  • Attend Continuing Education classes and Professional advancement education to maintain all industry licenses and advance individual learning and enhance management skills.
  • Assisting Human Resources in periodic reviews for department staff
  • Conduct disciplinary reviews and performance improvement plans when required.
  • Assist HR in job descriptions, intern objectives and recruiting efforts / interviews for department team members.
  • View, accept or deny time off requests from team members in a timely manner.
  • Represent the company and department in a professional and positive manner in relations with other personnel, customers, vendors, and marketers.
  • Competencies

  • Understanding of Commercial Insurance Rating Factors
  • Communication proficiency in person, by phone and through emails with team members and insureds
  • Ethical Conduct
  • Flexibility
  • Initiative
  • Accountability
  • Excellent Time Management
  • Supervisory Responsibility

    This position has supervision responsibility over commercial servicing and certificates.

    Work Environment

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

    Physical Demands

    The physical demands described here are representative of those expected by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is required to talk or listen. The employee is frequently required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.  On occasion, the employee may be required to lift 10 lbs. or more.

    Position Type / Expected Hours of Work

    This is a full-time position. Days and hours of work are Monday through Friday, 9 a.m. to 5 p.m.  Some overtime may be required.  Some weekend event participation may be required.

    Travel

    Minimal to zero out of town travel required.  Travel to local events is expected.

    Required Education and Experience

    220 Insurance License

    4 years of insurance agency experience

    Experience with Vertafore AMS 360 platform

    Proficiency with Microsoft Outlook, Word and Excel

    Preferred Education and Experience

    4 Year college degree in risk management, business or related field

    Salary : $100,000 - $150,000

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